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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Very friendly and courteous service representatives.
Business response:
Thank you for your kind words! We're so glad to hear that you had a positive experience with our service representatives. We strive to provide excellent customer service, and your feedback means a lot to us. We look forward to serving you again in the future!
It's been a few weeks with my 2024 Toyota Crown, and I couldn't be happier that I chose Toyota Grapevine! From the moment I met Sales Manager David to working with Will K., the experience was nothing short of amazing. I went in determined to drive away that same day with the car I wanted, and David and Will went above and beyond to make it happen. After a recent car accident, my top priority was safety, and they were incredibly patient with all my questions and concerns.
Business response:
Thank you so much for sharing your experience! We're thrilled to hear that David and Will made your car-buying journey so seamless and that you felt supported throughout the process. Your safety is always our top priority, and we're glad we could address all your questions and concerns. Congratulations on your Toyota Crown, and we truly appreciate you choosing us! We look forward to serving you again in the future.
Robert is excellent always consistent
Business response:
Thank you for your great feedback! We're thrilled to hear that Robert has consistently provided excellent service. We truly appreciate your continued trust and are glad to know he's made a positive impact on your experience. If there's anything else we can assist you with, don't hesitate to reach out!
Had 12 mth service completed on 2024 Camry. In & out in 90 minutes. Service writer kept me current on status completion and most friendly.
Business response:
Thank you for sharing your positive experience! We're glad to hear that your 12-month service was completed in a timely manner and that our service writer kept you informed throughout the process. It's our goal to make sure every visit is as smooth and efficient as possible. We appreciate your trust and look forward to serving you again!
Service was fine, but wait time was long. The service tech to do state inspection was "at lunch" and had to wait for his return. Seems like they should have more than one person certified to do state inspections.
Business response:
Thank you for sharing your feedback. We're glad to hear that the service itself met your expectations, but we apologize for the wait time you experienced. We understand how important it is to minimize delays, and we appreciate your suggestion about having more certified technicians available for state inspections. We'll certainly take your comments into consideration as we continue to improve our services. Thank you for your patience, and we look forward to serving you again!
Mr Moran is very helpful. I only make appointments and he tells me how long it will take for my car
Business response:
Thank you for your wonderful 5-star review! We're so glad to hear that Mr. Moran has been helpful in providing clear and accurate information about your car's service. We truly appreciate your feedback and look forward to assisting you again in the future!
Robert was very nice and went above and beyond
Business response:
Thank you for the wonderful review! We're so glad to hear that Robert went above and beyond to assist you. We truly appreciate your feedback and will be sure to pass along your kind words to him. We look forward to serving you again soon!
Great excellent value for dealership experience
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you had an excellent experience with us. We strive to provide great value to all our customers and appreciate you taking the time to share your thoughts!
Everytime you go for one the y find a dozen other things that need to be done.
Business response:
Thank you for your feedback. We understand that unexpected repairs can be frustrating, and we strive to be transparent about any potential issues with your vehicle. Our technicians are trained to identify potential problems during routine maintenance to prevent more serious issues in the future. However, we want to ensure that you are always comfortable with the recommended services. Please don't hesitate to ask our service advisors for more information or a second opinion. We appreciate your understanding and continued busi... read more
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 12,947 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.