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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Overall good but very slow service
Business response:
Thank you for your review! We're glad to hear that you had a good overall experience with us. However, we understand that slow service can be frustrating, and we appreciate your feedback. We are constantly working to improve our efficiency while maintaining the high-quality service you expect. Your comments will help us identify areas for enhancement so that we can provide an even better experience in the future. Thank you for your understanding and for choosing us! We look forward to serving you again soon!
Took my Tacoma in for 20k service last Friday to Texas Toyota of Grapevine. It was REALLY busy that day. My service advisor, Robert Moran, kept me updated and go my truck through as quickly as possible. Thanks for the great service!
Business response:
Thank you for sharing your experience! We're thrilled to hear that Robert provided you with excellent service during your 20k maintenance, especially on such a busy day. Keeping you updated and ensuring your truck was serviced promptly is what we strive for. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again!
Speedy service. Good communication from my advisor Robert.
Business response:
Thank you for your positive review! We're glad to hear that you experienced speedy service and that Robert provided effective communication throughout the process. Our team strives to keep our customers informed and ensure a smooth experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!
Very nice attendant. Very busy but effective.
Business response:
Thank you for your kind words! We're thrilled to hear you had a positive experience with our team, even during busy times. Your feedback motivates us to keep delivering great service. We look forward to seeing you again!
Sabrina was awesome. She helped me set up my phone map thingy. I can't thank her enough.
Business response:
Thank you for your review! Sabrina is always happy to help, and we're glad she was able to assist with setting up your phone's map. We're thrilled that her support made such a positive difference for you. If you need anything else, we're always here to help!
Fast and expedite, friendly and reliable
Business response:
Thank you for the fantastic review! We're thrilled to hear that you had a fast, friendly, and reliable experience. We truly appreciate your feedback and look forward to serving you again in the future!
Great Service! I would recommend them.
Business response:
Thank you for the fantastic review! We're thrilled to hear you had a great experience with us. Your recommendation means a lot, and we look forward to serving you again in the future!
Diego Fraga took good care of my RAV4 and kept me updated on the status
Business response:
Thank you for your fantastic review! We're thrilled to hear Diego took great care of your RAV4 and kept you informed throughout the process. Your satisfaction means a lot to us, and we appreciate your support!
Ridiculously expensive for a car with 30,000 miles. Will not buy another Toyota. Am considering having the car serviced at an independent shop. Per dealer Tires are shot after only 30,000 miles.
Business response:
We apologize for your recent experience and appreciate you sharing your feedback regarding service for your vehicle. It's concerning to hear that you feel our pricing is excessively high and we understand your frustration regarding the tire condition. We strive to provide fair pricing and quality service to all our customers, and it is clear that we need to address your concerns more thoroughly. We would like the opportunity to discuss your experience and any specific issues you encountered with our service department. Pleas... read more
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 12,947 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open at 7:00 a.m.