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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Friendly speedy service. Good explanations
Business response:
Thank you for sharing your experience! We're glad to hear that our team provided efficient service and clear explanations. We appreciate your support and look forward to helping you again.
Staff is always professional and good facilities. Fast service even during rush hours.
Business response:
We're glad to hear that our team's professionalism, facilities, and efficiency have made your visits a great experienceeven during busy times. Providing fast and reliable service is always our goal. Thank you for your feedback, and we appreciate your support!
Always Best Service Provided By Toyota Gravevine.
Business response:
Thank you for your kind words! We're thrilled to hear that you always receive the best service with us. We truly appreciate your continued trust in us and look forward to serving you again in the future!
Excellent and professional work!
Business response:
Thank you for your kind words! We're glad to hear you had an excellent and professional experience. We appreciate your support and look forward to serving you again!
As always, Texas Toyota took good care of me.
Business response:
Thank you for your continued trust! We're glad to hear that we were able to take good care of you. We look forward to serving you again in the future!
Everything on my car was repaired and Robert Moran even helped me to understand how certain things worked on my somewhat newer car.
Business response:
Thank you for your feedback! We are glad to hear that everything on your car was repaired and that Robert Moran was able to assist you in understanding how certain features work on your newer car. Your satisfaction is important to us, and we appreciate your trust in our service.
Robert always takes great car of my family, tells us what we need, what is coming up, and time frames No BS, just honest guidence.
Business response:
Thank you for your kind words! We're glad to hear that Robert consistently provides honest guidance and takes great care of your family. We value his dedication to clear communication and ensuring you're always informed about your vehicle's needs. We look forward to continuing to serve you!
Although the techs performed great servicing on my car, my service advisor should have been more attentive. It took only 50 minutes for the oil change per my invoice. I waited 2.5 hours because he didn't realize the paperwork was back on his desk until I asked him to check the status.
Business response:
Thank you for your feedback. We're glad to hear that the technicians provided great service on your car. However, we are sorry to hear that you are not fully satisfied. We understand how important it is to have clear communication, and we will address this with our team to ensure better service in the future. We appreciate your patience and hope to serve you more efficiently next time.
This was an application of Zaktek on exterior and detailed cleaning. This took over 3 hours and there is no chance of getting a loaner to go anywhere. This dealer has no policy of taking care of single car owners. You either wait for their car drinking coffee for hours or you need to find a friend to drop you off. They should, at least, provide a shuttle to a mall or restaurant area.
Business response:
Thank you for sharing your feedback. We are sorry to hear about your frustration with the wait time and the lack of a loaner vehicle or shuttle service. We appreciate your input and would like to address your concerns directly. Please contact our General Manager, Neal Asaad, at 817-329-5949 so we can discuss this matter further and explore ways to improve your experience.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 15,111 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.