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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The posted Internet price was different from in-store price. We couldn't come to terms on price.
Business response:
Thank you for your feedback. We apologize for any confusion regarding the pricing discrepancy. For further clarification or to discuss your concerns directly, please contact our General Manager, Neal Asaad, at 817-329-5949. We value the opportunity to address your concerns and ensure a smoother experience.
The wait time was reasonable, a quick underhood check confirmed no obvious omissions as best as I could determine. I presented the vehicle in a pristine, freshly washed condition and found it delivered as such. It would have been nice to have the front floor mats vacumned but don't consider that a complaint.
Business response:
Thank you for your feedback! We're glad to hear that your wait time was reasonable and that your vehicle was returned in great condition. We appreciate your attention to detail, and we'll certainly take your suggestion about the floor mats into consideration for future service visits. We look forward to assisting you again soon!
Syed is a great Service Advisor - very knowledgeable and I trust his advice and recommendations for keeping my Celica in tip-top shape!
Business response:
Thank you for your wonderful feedback! We're delighted to hear that Syed has earned your trust with his knowledge and recommendations. Keeping your Celica in excellent condition is our priority, and we're glad Syed has made your experience a positive one. We'll be sure to share your kind words with him, and we look forward to continuing to assist you with all your vehicle needs!
Excellent great personal service highly recommended
Business response:
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Dave Bearce, my service manager, took care of me. Great communication, great service, no surprises. I'll definitely be back!
Business response:
Thank you for sharing your positive experience! We're so glad to hear that Dave provided excellent service and communication during your visit. It's always our goal to ensure a smooth and transparent experience for our customers. We look forward to welcoming you back for your future service needs!
Purchased a preowned vehicle. The process was simple & hassle free.
Business response:
Thank you for sharing your experience! We're thrilled to hear that your vehicle purchase was simple and hassle-free. Our team strives to make the process as smooth as possible, and we're glad that we met your expectations. If you need anything else in the future, don't hesitate to reach out!
Professional. Quick. And very transparent about costs and work performed.
Business response:
Thank you for your positive review! We're thrilled to hear that you found our team professional, efficient, and transparent. We strive to provide the best service possible, and your feedback means a lot to us. We look forward to serving you again!
Very friendly and courteous service representatives.
Business response:
Thank you for your kind words! We're so glad to hear that you had a positive experience with our service representatives. We strive to provide excellent customer service, and your feedback means a lot to us. We look forward to serving you again in the future!
Friendly people, Wait time too long.
Business response:
Thank you for your feedback! We're glad to hear you had a positive experience with our team. We apologize for the long wait time and appreciate your patience. We're continuously working to improve our services and will take your comments into consideration to ensure a more efficient experience in the future.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 14,127 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open on Monday at 7:00 a.m.