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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
My service advisor, Robert Moran is the best in the business. He is the only reason I drove to Grapevine to get my car serviced.
Business response:
Thank you for your wonderful review! We are thrilled to hear that Robert Moran provided you with exceptional service and made your visit worthwhile. Our team strives to deliver the best experience possible, and it's rewarding to know that Robert is making such a positive impact. We look forward to serving you again in the future!
Very friendly but I was there for an hour and a half for an oil change.
Business response:
Thank you for sharing your feedback with us. We appreciate your kind words about our friendly service. We understand that time is valuable, and we strive to provide efficient service while maintaining quality. Your experience is important to us, and we are committed to continually improving our processes. Thank you again for your review!
Did what needed to be done in a courteous and timely fashion
Business response:
Thank you for taking the time to share your positive experience with us. We're pleased to hear that our team was able to meet your needs in a courteous and timely manner. Providing excellent service is our priority, and we appreciate your recognition of our efforts. We look forward to serving you again in the future!
Nice waiting room with cool coffee maker.
Business response:
Thank you for your positive feedback! We're glad to hear that you enjoyed our waiting room and the coffee maker. We strive to create a comfortable environment for our customers, and it's great to know that you found it pleasing. We appreciate your support!
The service advisor was awesome. She took care of all the issues with my vehicle even though I thought I was gonna have to come back to haven't worked on a second time. That was an excellent surprise. The service Tech forgot to put air in my tires so the service advisor actually took my vehicle back and made sure it was done right.
Business response:
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our service advisor went above and beyond to address your vehicle's needs and that you were pleasantly surprised by the outcome. Ensuring that every detail is taken care of is important to us, and we appreciate your understanding regarding the oversight with your tires. We look forward to serving you again in the future!
Good customer service, clean waiting area above all knowledgeable service advisor Syed and his team .
Business response:
Thank you for your fantastic review! We are thrilled to hear that you had a positive experience with our customer service and appreciated the cleanliness of our waiting area. Syed and his team take great pride in their knowledge and dedication, and it's wonderful to know that their efforts made a difference for you. We look forward to serving you again!
I love everything. I am recommending to all of my friends and you will get a lot of new business shortly
Business response:
Thank you for your fantastic review! We are thrilled to hear that you love everything about your experience and appreciate your willingness to recommend us to your friends. Your support means a lot to us, and we look forward to welcoming more customers thanks to your kind words. We look forward to seeing you next time!
Very professional and organized
Business response:
Thank you for your kind words! We appreciate your recognition of our professionalism and organization. It's our goal to provide a seamless experience for all our customers, and we're glad to hear that we met your expectations. We look forward to seeing you next time!
This was the second time that they left grease on the inside of the door and steering wheel. They used to put down paper covers on floor mats but it was wadded up and grease footprints were on our floor mats as well.
Business response:
Thank you for sharing your feedback with us. We appreciate you bringing this to our attention, and we understand how important it is to maintain a clean environment during our service visits. Our team strives to provide a high standard of care, and we are committed to addressing any concerns that arise. We would like to discuss this matter further to ensure we meet your expectations in the future. Please reach out to our General Manager, Neal Asaad, at 817-329-5949. Thank you again for your feedback, and we look forward to t... read more
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.3 star rating with 17,071 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.