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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
service not only did a great job, it was done with the appropriate haste, no wasting of time
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that our team delivered prompt and efficient service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!
Our service advisor Diego is always great.
Business response:
Thanks for the awesome feedback! We're thrilled to hear that Diego consistently provides great service. Our team works hard to ensure a positive experience, and it's wonderful to see their efforts recognized. We appreciate your support!
Very responsive and fast. Recommend
Business response:
Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us!
Service was good people were nice, but ended up taking 3 hours for a tire rotation and sticker change while being told it was only gonna take 1 hour
Business response:
Thank you for your feedback! We're glad to hear that you found our staff to be nice, but we sincerely apologize for the delay you experienced during your tire rotation and sticker change. Your time is valuable, and we appreciate you bringing this to our attention. Please reach out to our General Manager, Neal Asaad, at 817-329-5949, so we can address your concerns directly and improve our service in the future. Thank you for your understanding!
Great service from Sabrina! She was very knowledgeable and helpful.
Business response:
Thank you for your wonderful review! We're thrilled to hear that Sabrina provided you with great service and was knowledgeable and helpful. We appreciate your feedback and look forward to serving you again!
Loved how everything was right there for me to read
Business response:
Thank you for your review! We're glad to hear you appreciated the clarity and transparency of our service. Ensuring that everything is easily accessible and understandable for our customers is a priority for us. If you have any further questions or need assistance, feel free to reach out!
Service advisor was great, very informative and very knowledgeable. Time I had to wait was a little long but ok, they were very busy. Would be nice if Toyota of Grapevine would think about putting a small type restaurant out there. People get sick of pop corn.
Business response:
Thank you for your feedback! We're glad to hear that your service advisor was informative and knowledgeable. We appreciate your patience during the busy time. Your suggestion about adding a small restaurant is a great idea, and we will definitely pass it along. We look forward to serving you again soon!
Our service advisor Brock kept us abreast of everything going on and communicated very well
Business response:
Thank you for your kind words! We're thrilled to hear that Brock provided excellent communication and kept you updated throughout your service. We strive to offer the best experience for our customers, and it's great to know that Brock delivered on that promise. We look forward to seeing you again soon!
They cheating ,they sent the coupon for the car I didn't own
Business response:
Thank you for your feedback. We're sorry to hear about your experience with the coupon. We strive for clear communication and appreciate you bringing this to our attention. If you'd like to discuss this further, please reach out to us directly so we can assist you. Your satisfaction is important to us!
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.3 star rating with 15,323 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open tomorrow at 7:00 a.m.