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The Alden
- Apartments
- Pittsburgh, PA
About this business
Location details
5492 Youngridge Dr, Pittsburgh, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Such an awful place While I was living, there was bug everywhere throughout my stay. and now I moved out and they sent me the balance statement and never sent me my deposit. I have been calling the office but no luck, most of the time nobody picks up the phone and when someone does they have no idea about my deposit. Such an unprofessional people, I would definitely don't recommend this place.
DON'T MOVE HERE This place is absolutely awful! We moved here without any knowledge of the area, so when we saw cheap, we went for it.. after 1 week I wanted to move. The staff is horrible, so rude and unorganized. One of many examples.. I locked my keys in my car and needed to get into the apartment, management and staff came with 100 different keys, trying them all. (None of which worked, I had to have a lock smith change the whole lock). The apartment s are not what they look like in pictures, and through pictures you can... read more
Don't waste your time, money, or patience!!! Been here for 2 months and I am fed up. The staff pretends to be friendly to get your money, but it's not till you sign the lease and live here that you see how rude and unsympathetic the staff truly is. Took them over a month and a half to respond to the functional issues in my apartment. Not to mention the information they provide to you is misleading. They make it seem like trash removal and water will be taken care of for you, but they fail to inform you that water is another ... read more
Business response:
Hello There, We appreciate you taking the time to voice your concerns. In order to learn move and improve your experience, we would like the opportunity to speak with you. Please feel free to give us a call at your convenience. Thank you, Residences of South Hills
Recommend street be... (Verified Renter) Recommend street be lined and assign parking. REPLACE HANDICAP PARKING SIGNS THAT HAVE BEEN CUT DOWN. put up some benches so we could enjoy outside. The pool needs to be open. People should be required to abide the dog rules. No dogs over 40lbs and that includes pit bull puppies whose owners can't control them.
Dirty place to live If you like roaches, mice, stinky neighbors and management lying and trying to steal extra money for you than you picked the right place!! If you need something fixed forget about it cause maintenance will not fix it!! Never any parking most of the buildings stink. I loved there for a year and refused to renew my lease I had so many problems. The lady in management tried to trick me and my fiancé out of a 90$ gas bill cause they claimed that they paid for our gas bill for the first month we lived there, w... read more
Business response:
Hello There, Thank you for taking the time to voice your concerns. We would like the opportunity to address these issues. Please feel free to give us a call at your convenience. Thank you, Residences of South Hills
Don't buy what they are selling The pictures are nice but the apartments are in disrepair. The pool was broken half of last summer and has yet to open this summer. The very best part is the 350 charge I had to pay when I got bed bugs how is still the ultimate question. Other apartments have had roaches. I was spared that (they spray for free) The bed bugs was the ultimate nightmare. If that isn't already have your skin crawl when have huge rats living under porches (that are still missing roofs on different buildings) and ar... read more
Business response:
Hello There, Thank you for taking the time to voice your concerns. We would like the opportunity to speak with you to learn more. Please feel free to give us a call at your convenience. Thank you, Residences of South Hills
Administration unpleasant actions I going to do a formal complaint through this way to see if there is someone who is interested in the future of this business, because the most important value you have in this property are not bildings, they are your customers, because without them none of you would have work. I recently moved and paid the proportion of the rent and water bill. I have no debt until next month, but I get a threatening letter to send me to court if I did no pay what I was supposed to owe. This is a very unple... read more
Business response:
Thank you for addressing your concerns and we want to take the opportunity to apologize any inconvenience with receiving a balance letter. Because our computers were down the day you made the payment, all of our work had to be hand written, increasing the chance for an oversight. We have made the adjustment and apologize for any inconvenience this error has caused. We want to you have the best customer service we can provide and experience while living here at Residences of the South Hills. Please feel free and contact ou... read more
Don't Move Here - Roaches, trash & lying staff I've dealt with constant roach infestations in my kitchen & bathroom, trash all around the dumpster, on the porch & in the yard, upstairs neighbors are constantly yelling & fighting or making any kind of noise all hours of day & night, not enough parking for residence, noise complaints to rental office go unresolved, roach issue has been ignored for past few months, when I addressed the parking issue I was told parking is not guaranteed for residents. This is the worst place EVE... read more
Business response:
We are sorry to hear that you are not having a positive experience with your stay here at Residences of South Hills. We would be more than happy to resolve the issues you are experiencing with the noise levels, bugs and other issues with your apartment building. Please contact us at the management office @ 412-653-4229 Monday through Friday 9am to 6pm so that we can resolve any further issues you may be experiencing.
Wish Management, maintenance, groundskeeper and ONWER would wake up. Wish Management, maintenance, groundskeeper and ONWER would wake up. This place is the dirtiest place. More and more BUGS roaches & bed bugs. Rats bigger than cats! Neighbors so inconsiderate, I work 9-10 hours 6 days a week, they don't work, only work they do is party all night when I sleep or try to. I have ask management to do something but instead I see management partying with them!
Business response:
We are sorry to hear that you have not had a positive experience with your stay here at Residences of South Hills. We would be more than happy to resolve the issues you are experiencing with the noise levels, bugs and other issues with your apartment building. Please contact us at the management office Monday through Friday 9am to 6pm so that we can resolve any further issues you may be experiencing.
Frequently asked questions about The Alden
How is The Alden rated?
The Alden has a 3.3 star rating with 615 reviews.
When is The Alden open?
The Alden is closed now. It will open tomorrow at 12:00 p.m.