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The Brew Brothers
- Restaurants
- Columbus, OH
About this business
Location details
6000 S High St, 6000 S High St, Columbus, OH, 43207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Waited 45 minutes for the food to arrive, forgot the appetizer and ordered meat well done arrived rare
Business response:
Hi Allan - Thank you for sharing your experience with us. We appreciate your feedback and we will pass this along to our management team. We hope that you'll give us another try in the future!
The service was very poor, my son ordered the challenge burger and they came out after 40 minutes and said they were too busy to make it!!!! It took me 50 minutes to get a buckeye milkshake and it was horrible! I can honestly say I will not recommend it or eat there again.
Business response:
Hi Lynda - Thank you for taking the time to reach out to us. We would like to learn more about your experience while at The Brew Brothers. Please send us a private message with your email address and we will be able to put you in contact with our management team. Thank you and we look forward to hearing from you soon.
Not a good place at all just all around Bad with a bad staff
Business response:
Hi Del - Thank you for taking the time to leave us a review. It does not sound like your experience was up to our usual standards. Please send us a private message so we can learn more about your dining experience. Thank you and we look forward to hearing from you soon.
Saturday night was our second time eating at Brew Brothers. And it was worse than the first. After waiting an hour for our food, my hamburger was served undercooked, my husbands pulled porked was cold. My food was sent back only to make our wait even longer. Manager came to our table offered no apologies, no nothing except a new burger. Our server was terrible. Took forever to even get a refill. You could visually tell that she didn't like her job. It was so noticeable that we even over heard the table next to us complaining... read more
Business response:
Michelle - Thank you for taking the time to leave us a detailed review regarding your experience. At Brew Brothers, food quality and guest safety is our top priority and we never like to hear about our guest having an unsatisfactory experience. I have relayed your comments to our Executive Chef and our Management Team so they can begin taking necessary actions to address your concerns. If you would like to personally speak with our management team, please send us a private message with your telephone number and email address... read more
I ordered pepperoni pizza and it was worst pizza ever.
Business response:
Hi Marsha - Thank you for taking the time to leave us a review. We are disheartened to hear that you did not enjoy our pizza, and we have relayed your comments to our Executive Chef for further review. We hope that you will give us another try in the future!
I'm giving 3 stars because of the very unorganized, unprofessional, rude hostess Leaha! I'm giving a name because not only was she that way with my family I witnessed it on a couple other parties trying to find out things to from her. We were being told 30 minute wait, no biggie it's Saturday we figured that. An hour went by so we asked and was told 6 more still ahead of us �So after another 30-45 minutes asked again was told by Leaha again " I don't know how long, I can't make or tell people to just leave " (in a very snott... read more
Business response:
Hi Stefanie - Thank you for taking the time to leave us a detailed review regarding your experience at The Brew Brothers. We appreciate guest feedback, and are always looking for ways to improve. While we do get quite busy on the weekends, our team does try their very best to seat guests as quickly as possible. Your review has been forwarded to our management team so they can make any necessary adjustments and we hope that you will return again in the near future find that we have improved to offer a better guest experience ... read more
First time ever visiting Brew Brothers yesterday. Our waitress was terrible, no knowledge of beer, working in a brewery with 0 beer knowledge. Food was average at best. Terrible service. Beer was ok. Just an average experience with terrible service. Probably will never go back. Unless I'm thinking about complaining online to see if management will offer a free meal to attempt to make up for it.
Business response:
Hi Robert - Thank you for taking the time to leave us a review. We appreciate your feedback and the time that you have taken to share it with us. I have personally relayed your comments to the respective management team for further review and hope that you will visit us again in the future to find your visit more satisfactory.
Hostess Leaha was rude and acted like she couldn't care less about taking our reservation. Not the only time, attitude with other hostesses as well on different occasions. Food was okay, not great but not bad. Overall a ho hum experience.
Business response:
Hi Bill - Thank you for taking the time to leave us a review. We have relayed your comments to the respective department so they may begin making any necessary adjustments. If you would like to personally speak with a member of our management team, please send us a private message with your contact information. Thank you again for your time, and we hope that you will give us another try in the future.
Business response:
Brad - Thank you for leaving us a review. We appreciate guest feedback and would like to hear about your experience at Brew Brothers. Please comment below and let us know about your trip so we can make any necessary adjustments in the future.
Frequently asked questions about The Brew Brothers
How is The Brew Brothers rated?
The Brew Brothers has a 3.9 star rating with 1,604 reviews.
When is The Brew Brothers open?
The Brew Brothers is closed now. It will open at 11:00 a.m.