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The Brew Brothers
- Restaurants
- Columbus, OH
About this business
Location details
6000 S High St, 6000 S High St, Columbus, OH, 43207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
We expected to wait and we did for nearly two hours. However, we were so disappointed that it wasn't worth the wait. Our waitress was at our table a total of 3 times: to take our order, bring our drinks, and bring the check. She never once stopped to see if we had everything we needed, how our food was, or if we'd like another drink. Poor service can only be ignored by fantastic food and unfortunately it was not. The pizza was undercooked and doughy. My husband's burger was dry and his fries were cold. By far the highlight o... read more
Business response:
Heather - Thank you for taking the time to leave us your feedback. I am sorry to hear that you did not have a satisfactory experience during your recent visit with us. While I have sent your comments to our Restaurant Manager, I would like to get you in touch with them so that we may further discuss your experience with you. If you would like to be contacted, please send us a private message with a contact telephone number where you can best be reached. Thank you again for your feedback, and I hope to hear from you soon. Bes... read more
Good food and a nice atmosphere. However our service was horrible. We were seated and waited probably 10 minutes before even being greater by our server. When he appeared we told him we were ready to order after he took our drink orders but decided to get our beverages before taking our food order. When our meals came, Some of the sauces were missing and we had to ask for them. At that time we had to request refills on beverages. Basically had to hunt him down to get our check. Conversing with the table next to us and they h... read more
Business response:
Aric - Thank you for taking the time to leave us your feedback regarding your recent visit. I apologize that you feel that your experience was unsatisfactory, as this is not our standard in any venue at Scioto Downs. I have forwarded your comments to our Director of Food & Beverage for review. I hope that you will give The Brew Brothers another try in the future, as our management team will be working quickly to make improvements based on your feedback. Thank you again for your time, and we look forward to seeing you again. ... read more
Had a hour and a half wait to get a table , wasn't a first good impression . Music didn't start on time either . Food was ok.
Business response:
John - Thank you for taking the time to leave us your feedback. Due to the holiday and that we are still new to the Columbus area, we did see an increase in volume which affected wait times to be seated. It is unfortunate to hear that you did not enjoy the rest of your experience during your visit with us. If you would like to be contacted regarding your recent experience, please send us a private message with a contact telephone number where you can best be reached. Thank you again for your feedback, and I look forward to h... read more
The wait staff does not know menu and when you ask them to ask kitchen they come back and tell you know they do not use the spice you ask about then when food comes out with it on tithe wait staff took 20 minutes to come check even thow food was not being eaten and then gets a new on by the time I got to eat my wife was done eating and we had to go
Horrible service. Food was pretty good. The server had no clue about the menu. My wife's meal came out wrong twice. Had to get the manager who was very nice because our server was missing.
Business response:
Erik - I am disheartened to hear about your recent experience with us. I am glad to hear that you were able to speak with our manager and that you enjoyed the food. If you would like to receive a follow up call from our Food & Beverage Director, please send us a private message with a contact number where you can best be reached. Thank you for taking a moment to leave us your feedback, and we hope to hear from you soon. Best Regards, Scioto Susie
Wish I could review the food - it smelled good! The restaurant was half empty, we got on the waiting list - waited over an hour - got raped by the slots - checked on our reservation - still another 45 minutes. We left as we didn't want to waste any more money in the nursing home style "casino". Don't waste your gas on this factory of disappointment.
Business response:
Katie - I am disheartened to hear you feel this way after your recent visit. I would like to put you in contact with our management team. If you would please provide us with a contact telephone number where you can best be reached via private message it would be greatly appreciated. Thank you for taking time to leave us your feedback, and I hope to hear from you soon. Best Regards, Scioto Susie
Great atmosphere and I'm sure the food is good; however, I wouldn't know because I was never able to eat after waiting for 2 hours to be seated. Very weird and over the top with the texting of table reservations too. Four texts before you're even seated? Visited two Fridays ago, gave my name at 7:30 pm but had 36 people ahead of us, okay, no problem. We'll just play games while waiting on our table; but what do you do when all of a sudden you land on 675 free spins and then receive a text 2 minutes later that your table is r... read more
Business response:
Raeven - Thank you for taking the time to leave us feedback about your experience. I would like to get you in contact with a member of our Management Team regarding your recent experience. If you could please send us a private message with a contact telephone number where you can best be reached, it would be greatly appreciated. I hope to hear from you soon. Best Regards, Scioto Susie
Business response:
Thank you for leaving a review Debbie
Very nice place food was great! Buffalo Pizza Can't wait to go back.
Business response:
Thanks for the review Angie! See you again soon 😄
Frequently asked questions about The Brew Brothers
How is The Brew Brothers rated?
The Brew Brothers has a 3.9 star rating with 1,604 reviews.
When is The Brew Brothers open?
The Brew Brothers is closed now. It will open at 11:00 a.m.