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The Brew Brothers
- Restaurants
- Columbus, OH
About this business
Location details
6000 S High St, 6000 S High St, Columbus, OH, 43207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Poor service, food not much better. Would not recommend.
Business response:
Hi Andy - Thank you for taking the time to leave us a review. I have relayed your comments to our Food and Beverage Management Team and they will be taking necessary action to address your concerns. If you would like to personally speak with a member of our management team, please send us a private message with your telephone number. Thank you again for your time, and we hope that you will give us another try in the future.
My husband and I wanted to do something different for our anniversary. We decided to go to the casino and eat at Brews Brothers. We had heard that the food was good, but sadly we still don't know. We were told that there was a 30 minute wait despite there being numerous vacant tables. After over an hour we were finally seated. Then we waited and waited for our food. I asked our server why other tables that had been seated after us had already received their food. She merely stated that our order was placed behind their order... read more
Business response:
Hi Karen - That you for taking the time to leave us a review. I want to apologize for your experience at Brew Brothers, as this is not the level of service that we wish to provide. I have already started communicating with our Food and Beverage Management Team so they an begin taking necessary actions to address your concerns. I would also like to personally put you in contact with our management team so we can further discuss the level of service you received. Please send us a private message with a telephone number where y... read more
Normally everything is good. Last night I had the burnt ends and a side salad. The side salad was good. The burnt ends were not. They we real tuff. There was one that was so hard I couldn't even bite it. 😞
Business response:
Hi Renea - Thank you for taking the time to leave us a review. I have relayed your comments to our Food and Beverage Management team, as well as our Executive Chef, and they will be taking necessary action to address your concerns. I hope that you will give us another try in the future to find your experience more satisfactory. Thank you again for your time and best regards.
Very rude and unprofessional... From the hostess to the waiter to the manager... Spend your time and money sonewhere else!!!!!
Pizza tasted like frozen. Hubby tasted beers not a fan. Was disappointed.
Business response:
Hi Kym - Thank you for taking the time to share your feedback with us. I am sorry to hear that you did not have a pleasant experience during your visit as I assure you this is not the level of service that we wish to provide. I will forward your comments to our management team and they will be taking necessary action to address your concerns. I hope that you will give us another try in the future to find your experience more satisfactory.
We usually love this place! However, our pizza came out burned to a crisp this time. How it got through the kitchen looking like that, I will never know. In the past, the management had gone above and beyond. The rest of our party ate their food and we asked for a box since others were ready to leave by the time we got a replacement pizza. No apologies and we paid full price. No visit by management to apologize either. Just thought it was weird since they have always been very gracious in the past.
Business response:
Hi Stefanie - Thank you for taking the time to share your feedback with us. I have relayed your comments to our Food and Beverage Management team and they will be taking necessary action to address your concerns. If you would like to personally speak with a member of our management team about your visit, please send us a private message with a contact number where you can best be reached. Thank you again for your time, and I hope that you will give us another try in the future.
We are regulars and loved it in the past , however last night we were told there was a 40 minute wait. There was several tables open and there was no line. We sat for over an hour without one single refill, and waited 20 minutes for our check. Food was good, server was nice but overwhelmed. Biggest frustration was only 1 drink with dinner and hot sauce !! Not good for $70.
Business response:
Hi Angie - Thank you for taking the time to leave us a review. We appreciate guest feedback, and are always looking for ways to improve. I personally relayed your comments to our Food and Beverage Management Team so they can further view your concerns. In regards to open tables, they are typically being held for those currently on the wait list. The Brew Brothers utilizes the text app to alert patrons when their table is ready. This can delay the seating process due to guests making their way from across the gaming floor. Th... read more
Had to wait over 45 minutes for a table. The hosts were rude and not at all polite. They were unable to say how long of a wait it would be. Finally got in after complaining. Food wand service was not impressive.
Business response:
Hi Chuck - Thank you for sharing your feedback with us. I am disheartened to hear about your experience at Brew Brothers and I have sent your comments to our Food and Beverage Management Team. Thank you again for your time, and I hope that we will see you again in the future for another try. Best regards, Scioto Susie.
Frequently asked questions about The Brew Brothers
How is The Brew Brothers rated?
The Brew Brothers has a 3.9 star rating with 1,604 reviews.
When is The Brew Brothers open?
The Brew Brothers is closed now. It will open at 11:00 a.m.