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The Catalina Hotel & Beach Club
- Hotels
- Miami Beach, FL
About this business
Location details
1732 Collins Ave, Miami Beach, FL, 33139, United States
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Wonderful
Exceptional
Excelente experiencia El aire acondicionado del cuarto estaba demasiado frio No tome el servicio de desayuno
Business response:
Hi Sonia, thank you for your feedback! We’re happy to hear that you had an excellent overall experience and appreciate you sharing your comments regarding breakfast and the room temperature. We’re sorry to hear that the air conditioning was too cold, as comfort is important to us, and your note has been shared with our team for review. We appreciate you taking the time to let us know.
Agradable Que no hubiera un espacio para fumar y tener que hacerlo en la vereda. Tiene mucho espacio para generar un lugar cómodo para los turistas fumadores . La falta de limpieza en algunas sectores, alfombras viejas en los pasillos La ubicación, que sean tres hoteles complementarios en los servicios . El personal que es muy amable
Exceptional
Good
Overall it was Miami No hot water in shower Location
Business response:
Thank you for your feedback, Porche. We’re glad you appreciated the location, but we apologize for the inconvenience caused by the lack of hot water in the shower. Please don't hesitate to let the staff know of any issues during your stay, so we can address it and make your stay more comfortable. We appreciate you bringing it to our attention, as your comments help us identify areas that need improvement. We hope you will consider us again when you are back in Miami.
Wonderful
Bien para recorrer Miami Que no se puede fumar en las terrazas, o zonas abiertas. La ubicación, las piletas
Business response:
Dear Oscar, Thank you for your feedback and for highlighting our location and pools. We’re glad to hear you enjoyed exploring Miami from our hotel! We also appreciate your note regarding the smoking policy and will ensure this is clearly communicated to future guests. We hope to welcome you back for another enjoyable stay soon. Kind regards, Emily Guest Services
Frequently asked questions about The Catalina Hotel & Beach Club
How is The Catalina Hotel & Beach Club rated?
The Catalina Hotel & Beach Club has a 3.7 star rating with 7,791 reviews.
When is The Catalina Hotel & Beach Club open?
The Catalina Hotel & Beach Club is open now. It is open 24/7.