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The Catalina Hotel & Beach Club
- Hotels
- Miami Beach, FL
About this business
Location details
1732 Collins Ave, Miami Beach, FL, 33139, United States
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Good bad smell at the lobby and room corridor
Good Que tiene el ascensor roto y el baño no tenía buen desagote. La ubicación y el personal
Good
Good
Very Good Sin comentarios Limpieza
Business response:
Dear Julio, Thank you for sharing your feedback and for taking the time to rate your stay with us. We are delighted to hear that you enjoyed our staff, location, comfort, and breakfast. It’s wonderful to know these aspects made your visit enjoyable. We truly appreciate your comments, as they help us continue enhancing the experience for our guests. We look forward to welcoming you back to Catalina in the future! Elisa Z – Guest Services
Très bien situé Ça sent l'humidité. Très bon emplacement.
Business response:
Dear guest, Thank you for sharing your feedback. We’re glad you enjoyed our location. We apologize for the damp smell you noticed and will address this with our team to improve the guest experience. We hope to have the opportunity to welcome you back for an even better stay.
A good stay but very expensive. Food and drink prices are too high. Great location.
Business response:
Thank you for your feedback! We're glad you enjoyed our great location. We apologize that some aspects of your experience did not fully meet your expectations. Your comments are important to us, and we will take them into consideration as we continue improving our services. We hope to have the opportunity to welcome you back in the future.
we love the place and stayed there several times and what to continue to return again and again. The elevator was not working at all during our stay, and the carpet need to be scrubbed and shampooed really good. All this was excellent
Business response:
Thank you for your feedback and for highlighting the positive aspects of your stay — we’re very glad to hear you had an overall excellent experience. We truly appreciate you taking the time to share your comments, as they help us continue improving and providing the best possible experience for our guests. We hope to welcome you back again soon! Jensy Reservations Team
Good Ascensor no andaba y nos dieron piso 3 La ubicación
Business response:
Dear Daniel, Thank you for your feedback and for highlighting our excellent location. We regret any inconvenience caused by the elevator maintenance and the floor assignment during your stay. Please be assured that your comments have been noted as we continue to manage our facilities and guest experience. Silvia-Costumer Service
Frequently asked questions about The Catalina Hotel & Beach Club
How is The Catalina Hotel & Beach Club rated?
The Catalina Hotel & Beach Club has a 3.7 star rating with 8,890 reviews.
When is The Catalina Hotel & Beach Club open?
The Catalina Hotel & Beach Club is open now. It is open 24/7.