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The Chateau Restaurant Norton
- Italian
- Norton, MA
About this business
Location details
48 Bay Rd, Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:00 p.m. | |
| Tue | 11:30 a.m. to 8:00 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 8:30 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 11:30 a.m. to 8:00 p.m. |
Have been there on several occasions, the place never has disappointed. The food and service here always been good
Business response:
Thank you, James! It means a lot to hear that you’ve joined us on several occasions and that The Chateau Norton continues to deliver a great experience. We truly appreciate your loyalty and the 5-star review. We look forward to keeping the tradition going on your next visit!
Food was good. Service was great! Our server Erin was wonderful, attentive and friendly.
Business response:
Thank you, Julie! We’re glad you enjoyed your meal, and we especially appreciate the kind words about Erin. We’ll be sure she knows how much you appreciated her friendly and attentive service. Thank you for recommending us, and we hope to welcome you back soon!
The food was good but the building itself was pretty gross fruit flys everywhere alot of cobwebs on the lights and they had no butter substitutes for my grandmother who is allergic to dairy explains why there were five tables at 7pm on a saturday
Business response:
Corrin, thank you for bringing these concerns to our attention. While we’re glad you enjoyed the food and received excellent service, we’re very sorry the condition of the restaurant affected your experience. Cleanliness and guest comfort are important to us, and the issues you described are concerning. We appreciate the specific feedback and will be addressing it with our Norton team.
Good and service was fabulous. We had a great water view
Business response:
Thank you, Debbie, for your wonderful review! We're so glad you enjoyed the food, fabulous service, and one of our favorite features at The Chateau Braintree—the beautiful waterfront view. We truly appreciate your recommendation and look forward to welcoming you back again soon!
Great service and food, everything came out quick. More of an older crowd, very retirement home like 😂 but worth the night out !
Business response:
Thank you, Nadia, for your kind review! We're delighted you enjoyed the food, prompt service, and your evening with us. We also appreciate your sense of humor! The Chateau Braintree has always been about providing a comfortable, welcoming place where guests of all ages can relax and enjoy a great meal. We hope to see you again soon!
The Early Bird Specials which include soup or salad and dessert/coffee are an outstanding value. We ordered the Chicken Parm and Baked Stuffed Shrimp, and the food was excellent. The service was not. We were seated immediately for an early reservation in an empty dining room and it took 25 minutes before a server finally came to our table - and only because we asked! Then no sooner had the salads been served, the entrees arrived immediately on top of them! Since impossible to eat both at once, the veggies and pasta were pret... read more
Business response:
Thank you for your thoughtful feedback, Thomas. We're glad you enjoyed the Chicken Parm, Baked Stuffed Shrimp, and the value of our Early Bird Specials at The Chateau Norton. We're very sorry, however, that the service and pacing of your meal fell short. Your comments are appreciated and will be shared with our management team as we continue working with our staff to provide the attentive, well-paced service our guests expect. We hope to welcome you back for a much smoother experience.
I ordered baked haddock with light butter. It came swimming in butter. I had to return it because it really would have made one sick from all the greasy butter. They remade it but it was better but still loaded with butter. The baked potato was fresh and the carrots cooked nicely. I love their pizza. I should have gotten that.
Business response:
Thank you for taking the time to share your feedback, Sandi. We're sorry to hear your baked haddock wasn't prepared as requested. We understand how frustrating it is to have to send a meal back, especially when the replacement still wasn't quite right. We appreciate you recognizing the fresh baked potato, carrots, and our service, and we're glad to hear you continue to enjoy our pizza. We'll be sure to share your comments with our kitchen team so they can review the preparation of this dish. We hope you'll give The Chateau N... read more
Our server Erin was great! Food is always consistently good.
Business response:
Thank you, Julie, for your wonderful review! We're so glad to hear Erin provided great service and that you've found the food consistently good at The Chateau. We'll be sure to share your kind words with Erin—they'll mean a lot to her. We appreciate your recommendation and look forward to welcoming you back again soon.
I made the reservation for a large party, 15 people, and it was great. It wasn’t crazy busy and the staff were very attentive. Food was delish.
Business response:
Thank you, Valerie, for your wonderful review! We're delighted to hear your party of 15 had such a great experience. It's especially rewarding to know our team provided attentive service and that everyone enjoyed the food. Thank you for choosing The Chateau Restaurant Norton for your gathering, and we look forward to welcoming you and your group back again soon.
Frequently asked questions about The Chateau Restaurant Norton
How is The Chateau Restaurant Norton rated?
The Chateau Restaurant Norton has a 4.2 star rating with 2,060 reviews.
When is The Chateau Restaurant Norton open?
The Chateau Restaurant Norton is open now. It will close at 9:00 p.m.