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The Chateau Restaurant Norton
- Italian
- Norton, MA
About this business
Location details
48 Bay Rd, Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:00 p.m. | |
| Tue | 11:30 a.m. to 8:00 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 8:30 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 8:00 p.m. |
The Early Bird Specials which include soup or salad and dessert/coffee are an outstanding value. We ordered the Chicken Parm and Baked Stuffed Shrimp, and the food was excellent. The service was not. We were seated immediately for an early reservation in an empty dining room and it took 25 minutes before a server finally came to our table - and only because we asked! Then no sooner had the salads been served, the entrees arrived immediately on top of them! Since impossible to eat both at once, the veggies and pasta were pret... read more
I ordered baked haddock with light butter. It came swimming in butter. I had to return it because it really would have made one sick from all the greasy butter. They remade it but it was better but still loaded with butter. The baked potato was fresh and the carrots cooked nicely. I love their pizza. I should have gotten that.
Business response:
Thank you for taking the time to share your feedback, Sandi. We're sorry to hear your baked haddock wasn't prepared as requested. We understand how frustrating it is to have to send a meal back, especially when the replacement still wasn't quite right. We appreciate you recognizing the fresh baked potato, carrots, and our service, and we're glad to hear you continue to enjoy our pizza. We'll be sure to share your comments with our kitchen team so they can review the preparation of this dish. We hope you'll give The Chateau N... read more
Our server Erin was great! Food is always consistently good.
Business response:
Thank you, Julie, for your wonderful review! We're so glad to hear Erin provided great service and that you've found the food consistently good at The Chateau. We'll be sure to share your kind words with Erin—they'll mean a lot to her. We appreciate your recommendation and look forward to welcoming you back again soon.
I made the reservation for a large party, 15 people, and it was great. It wasn’t crazy busy and the staff were very attentive. Food was delish.
Business response:
Thank you, Valerie, for your wonderful review! We're delighted to hear your party of 15 had such a great experience. It's especially rewarding to know our team provided attentive service and that everyone enjoyed the food. Thank you for choosing The Chateau Restaurant Norton for your gathering, and we look forward to welcoming you and your group back again soon.
This was a Mother’s Day brunch and I was required to leave a credit card for booking and would be charged a $50 fee if we did not show up. While the food was good (buffet only) I did not feel it was worth the $50 per person plate and was quite shocked when we received the bill. I don’t know what their normal prices are but this was a bit out of my family’s range for 4 people for a buffet breakfast. We have done many other breakfast reservations for Mother’s day in the past that were not priced this high. The staff was very f... read more
Business response:
Thank you, Lauren, for taking the time to share your feedback about our Mother's Day Brunch at The Chateau Restaurant Norton. We're glad to hear you enjoyed the food and found our staff friendly and welcoming. We understand your concerns regarding the value and pricing of the event. Holiday brunches are special occasions that include expanded offerings and additional staffing, but we recognize that every guest evaluates value differently. We appreciate your honest comments and are grateful you chose to spend part of your Mot... read more
Great Food Good Prices - Fast & Friendly Service..
Business response:
Thank you, Skip, for your wonderful review of The Chateau Restaurant. We're delighted to hear you enjoyed the food, value, and friendly service during your visit. Providing great meals at a fair price in a welcoming atmosphere is something we've always taken pride in, and it's rewarding to know that came through in your experience. We're especially pleased to hear Alex made such a positive impression. We'll be sure to share your kind words with her. Team members who deliver warm, attentive service help make The Chateau Resta... read more
Excellent food, great choices. Wish it was available more often.
Business response:
Thank you, Lynne, for your wonderful review of The Chateau Restaurant Norton. We're delighted to hear you enjoyed the Mother's Day Brunch and appreciated the variety of choices available. It's especially nice to know the food and service made such a positive impression. We also appreciate your enthusiasm for Sunday brunch—we've heard that request from many guests over the years. Thank you for spending Mother's Day with us, and we look forward to welcoming you back to The Chateau Restaurant Norton again soon.
I got the stuffed haddock with mash potatoes and butternut squash, it was good but what was even better was the strawberry guava sangria. Brian was our server was awesome.
Business response:
Thank you, Julia, for your lovely review of The Chateau Restaurant Norton. We’re so glad you enjoyed the stuffed haddock with mashed potatoes and butternut squash, and it’s even better to hear the strawberry guava sangria stood out as a favorite. We’re especially happy Brian helped make your visit such a great experience—excellent service can make all the difference, and we’ll be sure to share your kind words with him. We truly appreciate your support and look forward to welcoming you back to The Chateau Restaurant Norton ag... read more
Food was good but served Luke warm. Pizza and potato and a vegetable was just warm. It would have been better if hot.
Business response:
Thank you, Sandi, for your feedback and for joining us. We’re glad to hear you enjoyed the service, but we’re sorry the food wasn’t served as hot as it should have been. That’s an important part of the experience, and we understand how it can affect the meal. Your comments are appreciated and will be shared with our kitchen team. We hope you’ll consider visiting us again for a better experience.
Frequently asked questions about The Chateau Restaurant Norton
How is The Chateau Restaurant Norton rated?
The Chateau Restaurant Norton has a 4.2 star rating with 2,038 reviews.
When is The Chateau Restaurant Norton open?
The Chateau Restaurant Norton is closed now. It will open at 11:30 a.m.