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The Chateau Restaurant Norton
- Italian
- Norton, MA
About this business
Location details
48 Bay Rd, Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:00 p.m. | |
| Tue | 11:30 a.m. to 8:00 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 8:30 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 8:00 p.m. |
As always great food and service. I was disappointed that my mom’s 88 birthday was not acknowledged when I placed such on the open table reservation.
Our reservation was at 1 o’clock for a party of 10. I was there right at 1 and joined a couple of friends . As we were waiting for others to arrive, we were not served water nor asked if we wanted to put in a drink order until seats were full. I would have liked a cup of coffee but didn’t see waitress. We had a variety of orders and everything came out as ordered. With an allergic guest , the order was given and the manager came over to confirm what was okay. The waitress honored our separate checks request which we know is ... read more
Business response:
Anne! Thank you so much for your thoughtful review and for choosing The Chateau Norton for your group’s gathering! We're so glad to hear everything came out correctly—especially with an allergy in the party—and that our team was able to accommodate separate checks to help your group enjoy a smooth experience. That said, we truly appreciate your note about the initial service and will be sure to share it with our team so we can improve the experience from the moment guests arrive. It means a lot to know The Chateau has earned... read more
Pam our waitress as well as the entire staff were great and very accommodating. Food and view were great too.
Business response:
Thank you so much, Michelle! We're thrilled to hear you had a wonderful visit and that Pam and the rest of the team helped make it a great one. It’s always our goal to provide warm service and a relaxing atmosphere—glad the view and food hit the mark, too! We hope to welcome you back again soon.
The restaurant itself felt dated, but the food and service were incredible. Would definitely go there again if I’m in the area.
Business response:
Thank you, Chandra! We’re so glad to hear the food and service at The Chateau Norton left a great impression—that’s exactly what we strive for. While our space reflects a bit of our long-standing history, it’s wonderful to know it didn’t take away from an overall enjoyable experience. We’d love to welcome you back any time you're nearby!
As with every other restaurant food costs have gone up. No exception here. I will say that the chicken marsala arrived with plenty of mushrooms and two pieces of chicken. Very tasty. Not overly "winey in flavor. Pizza to go was a little undercooked. Tomato sauce on pizza was one of the better ones I've had. Service was very pleasant.
Business response:
Thank you, Peter! We're glad to hear you enjoyed the Chicken Marsala at The Chateau Norton—our kitchen takes pride in balancing flavor while keeping the dish hearty and satisfying. We appreciate the honest notes about your pizza to-go and will keep that in mind for future orders. Thanks also for recognizing our team’s warm service—your feedback helps us keep getting better. Hope to welcome you again soon!
Great every time. First time having shrimp scampi and good. Love the manhattan as my drink.
Business response:
Thank you, Dan! We're thrilled to hear that Norton continues to deliver for you—especially on your first try of the shrimp scampi! Pairing it with a Manhattan sounds like a perfect match. We truly appreciate your loyalty and look forward to welcoming you back again soon.
Lady manager was very rude but our server Josh was amazing !
Business response:
Thanks for your honest feedback, Shantelle. We’re very glad to hear Josh provided excellent service and will share your compliments with him. We're sorry to hear the rest of your experience didn't feel as warm—we’ll use your feedback to reflect and improve.
Frequent Chateau visitors. Food is always very good, couerteous staff and a varied menu.
Business response:
Thank you for being part of The Chateau family, Keith! We appreciate your continued visits and are so glad you enjoy our menu, warm hospitality, and consistency. Looking forward to serving you again soon!
The service was fantastic!!!!! And there were quite a few of us!!!! Pam handled us like a pro!!!!
Business response:
Thank you, Michelle! We’re so happy to hear Pam made your group feel well taken care of. She’s a pro for sure, and we’ll be sure to pass along your kind words. We hope to welcome you all back again soon!
Frequently asked questions about The Chateau Restaurant Norton
How is The Chateau Restaurant Norton rated?
The Chateau Restaurant Norton has a 4.2 star rating with 1,971 reviews.
When is The Chateau Restaurant Norton open?
The Chateau Restaurant Norton is closed now. It will open tomorrow at 11:30 a.m.