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The Chateau Restaurant Norton
- Italian
- Norton, MA
About this business
Owned and operated by the Nocera Family, the Chateau opened in 1933 and set the standard for providing the tradition of Italian family dining, friendly service and quality food at reasonable prices for its customers.
Location details
48 Bay Rd, Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:00 p.m. | |
| Tue | 11:30 a.m. to 8:00 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 8:30 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 8:00 p.m. |
Service poor and food just ok...
This was my first time visiting and it was absolutely awful. 25 minute wait just to get our drinks in, during that wait two different servers stopped and asked if someone had taken our drinks we said no and both servers just walked away. Finally after getting a 3rd server who actually got our drinks and brought bread to the table we put our food orders in. Clearly the overpriced food is microwaved I ordered pasta and my date had raviolis which were brought out in approximately 6 min. The food was disgusting. The waitress nev... read more
The waitress did her best to accommodate us, however the food was do disappointing. We were s party of four with a 5;00 reservation. The restaurant was not busy at all. We ordered appetizers, stuffed mushrooms and antipasto. The mushrooms lacked flavor. The antipasto? So disappointed they even call it such. It had 4 slices of salami the size you put on cheese and crackers. One tomato with one piece of mozzarella... My husband ordered steak tips. They were like rubber. I ordered toasted ravioli, appetizers portion of 4. They ... read more
We hadn’t been to The Chateau in several years because of some poor service experiences. On a whim, we decided to give it a try again. It was not a particularly busy Saturday night by their standards. We had no problems booking a reservation, though we had to wait a few minutes while they checked to see if the empty table right by them was “ready.” Probably a bad signal. We sat for 5 minutes before our server acknowledged us and another 4-5 before she came by, flustered by how “busy” it was (her station was not full and 2 ta... read more
Food was cold for everyone in our 14 person party management only took $40 off the bill. We will never go back
Maybe because it was Monday, the waitress was fine but the food took forever. After about a half hour wait, we were told that an accident in the kitchen delayed the order.
We had a very poor server. Her name is Pam. Our party of 4 arrived at 4:40PM to take advantage of the early bird menu before 5:00PM. We asked for the early bird menu and Pam told us us it’s too late. Another server overheard Pam telling us it’s too late and corrected her. After that, Pam was rude and inattentive. As an example, after the meal we waited over 15 minutes before she gave us the check. I had to ask the hostess to find Pam. The restaurant was almost empty so it wasn’t like she was overwhelmed with patrons. Sadly, ... read more
Very Disappointing! I read the other reviews and the food always got high marks, But I beg to differ the service was very good the waitress was friendly and served us quickly. The food on the other hand was some of the lowest quality Italian food I've ever had. The waitress recommended the seafood, and we should of listened. However we started with the Special Caprese salad, which was a piece of lettuce with two slices of what were supposed to be local tomato, they were not ripe, they had a slice of mozzarella on them and a ... read more
The waiter we had was very nice and apologetic but the food took to long and wasn’t hot at all. At the end of dinner we waited a long time to pay the check. Finally went to the front to pay and got a really lousy attitude by the manager. We’ve been to other chateau locations and they're always consistent and the food delicious. The view at this location is so nice however I don’t think we’ll be returning.
Frequently asked questions about The Chateau Restaurant Norton
How is The Chateau Restaurant Norton rated?
The Chateau Restaurant Norton has a 4.2 star rating with 1,956 reviews.
When is The Chateau Restaurant Norton open?
The Chateau Restaurant Norton is closed now. It will open at 11:30 a.m.