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The Chateau Restaurant Norton
- Italian
- Norton, MA
About this business
Location details
48 Bay Rd, Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:00 p.m. | |
| Tue | 11:30 a.m. to 8:00 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 8:30 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 8:00 p.m. |
Tasteless food, not worth the premium pricing they charge
Waiter was inattentive, coughing all over the place, shrimp was undercooked.
The meatball tasted frozen and even thou restaurant was not packed it took forever to get a drink and then our food and the bill. Food was subpar. 1st and last time I will go there
Business response:
Hi Ron, We are saddened to read of your poor experience. We appreciate you taking the time to leave a review but have to disagree. We’re a hard working, family-owned and operated restaurant. We pride ourselves in traditional family dining with friendly service, quality food and reasonable prices that have kept our guests coming back since 1933. We hope you’ll give us another try in the future for the 5-star experience we love to provide. - The Chateau Norton
Seated early! Waiter friendly, but not attentive, had to ask numerous times for same thing. Drink had no alcohol in it all, food was very bland.
Service was excellent and our food arrived quickly. Restaurant had a diner type feel. It was very casual. Food was overpriced for how low quality it was. My salad looked like supermarket salad and the sauce on my chicken parm tasted too sweet and watery. I would not recommend.
Business response:
Thank you for joining us, Kant. We're disappointed to hear your visit was lacking and you did not enjoy your meal. We pride ourselves in offering fresh, quality ingredients and have been welcoming guests for close to 90 years. We hope to have the chance to welcome you in the future for the 5-star experience we love to deliver. Thank you again for your feedback. - The Chateau Norton
Your prices have gone up too much. My favorite dish used to be Lasagna with meat sauce, one meatball, one sausage. I'm not paying $17 plus $4.50 ...... that's rediculus!! Had the antipasto instead. It was ok but you've made it smaller now so definitely not worth $15.
The meal I ordered was made wrong so I asked to have it made the way it’s supposed to be and the second one was a seafood dish that had bones in it and it was half uncooked. Took my meal off the bill but I left hungry as they didn’t even try to fix it.
two of us ordered the salmon it was over cooked and very dry looked like it was just tossed on the plate, i had fries they were cold and soggy, the beer ordered at this time you were out of, my husband had the chicken marsalsa it to was soggy and cold, the brochli on both salmons were cold and hard like they were just thawed out, the food was the worst, we asked for more bread as there were 4 of us but we never got it. will never go there again
We did not get butter with our food- I asked for malt vinegar and got balsamic vinegar- garlic bread was supposed to come with my husbands meal- he never recd it. This was our first disappointing experience since we started to come here-
Frequently asked questions about The Chateau Restaurant Norton
How is The Chateau Restaurant Norton rated?
The Chateau Restaurant Norton has a 4.2 star rating with 2,004 reviews.
When is The Chateau Restaurant Norton open?
The Chateau Restaurant Norton is closed now. It will open tomorrow at 11:30 a.m.