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The Chateau Restaurant Norton
- Italian
- Norton, MA
About this business
Location details
48 Bay Rd, Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:00 p.m. | |
| Tue | 11:30 a.m. to 8:00 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 8:30 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 11:30 a.m. to 8:00 p.m. |
Was a great evening, and our waiter Greg was outstanding!
We were looking for a peaceful meal with conversation and ambiance. We had both here.
Good food as usual. The hostess was pleasant, but the other girl at the front across from the hostess station was very unfriendly, no smile, not pleasant at all.
Had dinner with my wife on her Birthday. We both had italian and it was very good.
Service was very good. Food as always was terrific.
This is a massive place with an extensive menu. Service was excellent albeit on a strangely quiet Saturday evening. The food is moderately priced and appropriate for the quality of the meals. If you want value, this is your place.
Business response:
Thank you, Alan, for taking the time to share your feedback. We're glad you enjoyed the excellent service, our extensive menu, and found good value during your visit to The Chateau Norton. We appreciate your comments and hope we'll have the opportunity to provide an even better dining experience the next time you visit.
Service was slow particularly given the restaurant did not appear overly busy. Bacon wrapped scallops had not much flavor.
Business response:
Thank you, Joseph, for your feedback on your visit to The Chateau Restaurant Norton. We’re glad you enjoyed the atmosphere and found the restaurant to be a great setting for your evening. At the same time, we’re sorry to hear the service felt slow, especially when the restaurant did not appear very busy. We also understand your disappointment with the bacon wrapped scallops, as dishes like that should be flavorful and memorable. We appreciate your honest feedback, as both service and food quality are important to us. Your co... read more
had to waited 45 minutes to order and get bread. keep asking for silverware a little disappointing
Business response:
Thank you, Richard, for your feedback and for dining with us. We’re sorry to hear about the delays you experienced, especially having to wait that long just to place an order and receive bread, along with needing to ask multiple times for silverware. That’s not the level of attentiveness we expect from our team. We understand how frustrating that must have been, particularly when you’re trying to enjoy a night out. Your comments are important to us, and we’ll be addressing this with our staff. We appreciate you bringing it t... read more
I've sent a private note about an unusual situation we experienced
Business response:
Thank you for communicating your experience with us, Sue. We look forward to the opportunity to welcome you back for the quality and care you've come to know from us here at The Chateau.
Frequently asked questions about The Chateau Restaurant Norton
How is The Chateau Restaurant Norton rated?
The Chateau Restaurant Norton has a 4.2 star rating with 2,044 reviews.
When is The Chateau Restaurant Norton open?
The Chateau Restaurant Norton is open now. It will close at 8:30 p.m.