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The Chateau Restaurant Norwood
- Italian
- Norwood, MA
About this business
Location details
404 Boston-Providence Turnpike, Norwood, MA, 02062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 9:00 p.m. |
Food was pre made very bland flavor, will not repeat.
Business response:
Thank you for joining us and taking the time to share your feedback. We pride ourselves in using fresh, quality ingredients and we're saddened to hear you were disappointed with your meal. We always encourage guests to let us know when something is a miss so we have the opportunity to make it right. Hope you'll grant us the opportunity to welcome you back and show you the 5-star experience that have kept our guests returning for almost 90 years! - The Chateau Norwood
we had 4 people in our party and they got 2 entrees wrong. Food was very salty. the best part of the meal was thee strawberry shrotcake desert
Business response:
Hi Annie, Thank you for visiting and taking the time to share your experience. We appreciate your patience and understanding as our team addressed your concerns. We always encourage guests to let us know when something is amiss so we have the chance to rectify it in real time. We hope to welcome you back again soon for a better visit and another delicious Shortcake! - Chateau Norwood
Nothing special. Service was ok. Would it hurt to walk by the table and look at an empty glass and ask if anyone wants a refill? Only positive was that the food came out quickly. Rest was forgettable.
Would have given a better rating, but we were accused of not honoring our reservation. We will more than likely not book there for a while.
Everything adequate at best. Food very bland.
Was not a good experience this time. Very disappointing. From server to food being cold. Server hardly came near us and when we asked for a drink or parm cheese she either took forever or never brought it. Parm cheese came after we finished, veggies for table to share were cold and no utensils to use to serve. Ordered chic and eggplant parm, was lukewarm/cold in areas. Cheese wasn’t even melted. Feels like it was prepared ahead of time and relayed on sauce to warm it up. Overall extremely disappointing.
The food was plain and overpriced. My father-in-law’s order was incorrect (food allergy) and needed to be sent back. By the time he got it, everybody else had finished (15 minutes later). The waiter made a joke about it. The manager offered no compensation. We will not go here again.
Easy place for a family get-together. But each dinner was COLD. If I wasn't so hungry from waiting, I would have returned my meal. Two family members did, so we didn't eat together. The waitress was horrified this happened.
Despite having an Open Table reservation we (party of 4) were not seated for 30 minutes after our scheduled reservation. Patrons walking in with no reservation got seated ahead of us. Only seated after repeatedly speaking to hostess. Front desk had multiple people handling guests and none seemed particularly adept at it. Food quality was poor, tough, fatty steak tips, lasagna that couldn’t be cut thru due to hard, dry top. We will not return.
Frequently asked questions about The Chateau Restaurant Norwood
How is The Chateau Restaurant Norwood rated?
The Chateau Restaurant Norwood has a 4.1 star rating with 1,368 reviews.
When is The Chateau Restaurant Norwood open?
The Chateau Restaurant Norwood is closed now. It will open at 11:30 a.m.