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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Dominic's profile image
Dominic 
3 years ago

Very Good Elevators were wonky Location was great for what we needed. 

Mast's profile image
Mast 
3 years ago

Nice for the price! Only complaint was the beds were very hard and somewhat uncomfortable. The room was huge and very clean. The staff were always helpful. 

Igual's profile image
Igual 
3 years ago

Muy buena relación calidad-precio en el centro de Chicago Es verdad que el hotel tiene algunos detalles algo anticuados, como las puertas. En el baño la cañería del agua fría del lavabo hacía mucho ruido. Hubiera sido ideal que hubiera dos baños en la suite. Pero la verdad es que la relación calidad-precio y la comodidad para una familia de 5 supera los inconvenientes. Nos alojamos dos noches 5 personas (2 adultos y tres menores de 16, 12 y 7 años). Lo mejor fue la distribución de la habitación, eran dos habitaciones en una ... read more

Ralph's profile image
Ralph 
3 years ago

Exceptional 

Lois's profile image
Lois 
3 years ago

All in All it was ok. The customer service at check in desk was not great at all. I was served by two different persons and they had unpleasant attitudes. It was a turn off. In my room, the shower in the bathroom was leaking badly and poor drainage in the tub. Clearly something that they would know about already but have not repaired them. The location was perfect for me. My train and buses were steps away. Easily accessible by train from O'Hara Airport. After having to request another room because the windows in the first o... read more

Betsaneth's profile image
Betsaneth 
3 years ago

Exceptional 

John's profile image
John 
3 years ago

Pleasant, comfortable, and convenient, but not lavish in any way. It was kind of on the older side. The air conditioning units were old and had water on the inside. The large closet space could be used instead as a second bathroom in the suite. Very close to downtown area. Museums, etc very easily accessible on foot. Was convenient to have a suite available in our situation. 

Hood's profile image
Hood 
3 years ago

The staff were amazing to help with anything, but the rooms are small and thin walls. The walls are very thin, and with lots of youth aged people there you could hear EVERYTHING. Also, the rooms are tiny! it was an interesting hotel with all the history of people who have stayed there. 

Joshua's profile image
Joshua 
3 years ago

Good 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is open now. It will close at 6:00 p.m.