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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Margaret's profile image
Margaret 
3 years ago

It was good. We stayed 5 nights and turned out to be too long for us. Hotel controls cooling, and if you’re a hot natured person, you should bring a fan. Very warm room if facing the lake Location was great and what was desired. Beds were comfortable and bathrooms were good. 

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Karen 
3 years ago

Enjoyed with pleasure I know the hotel is very old. On the other hand the rooms could use some much needed updating. Clipped paint on doors need larger TV's. Pics on the walls. Smells but musty in the hallways. The lobby was fabulous. House keeping front desk service was great. Location perfect. 

April's profile image
April 
3 years ago

Good 

Aleena's profile image
Aleena 
3 years ago

Very Good 

Jamie's profile image
Jamie 
3 years ago

Location was super, the beds were not… The property is very dated, it reminds me of the hotel from the movie The Shining. Beds were about as comfortable as laying on the sidewalk. The little bit of staff we spoke with were very kind. I think there are some definite updates that need to be made. Overall it was just okay. Location to most all great sites and museums are a for sure plus and the reason I picked this hotel. 

Cade's profile image
Cade 
3 years ago

Very Good 

Anonymous's profile image
Anonymous 
3 years ago

Exceptional 

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Kayla 
3 years ago

amazing staff super close to grant park. literally across street and super close to restaurants and parking garages 

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Sophia 
3 years ago

uncomfortable our condition didn’t work. pierce came to fix it and said it’s fixed now. He said he would bring up fans just in case it didn’t work. well we left for day and came back the room was extremely hot and uncomfortable the air didn’t work. I called front desk and they said they had no more rooms and they would bring us fans and we never got them again. this was the worst.we told the front desk and they said they couldn’t do anything g about it. we also found bugs in our room and took them down in a cup. we thought b... read more

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.