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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Rachael 
4 years ago

Great Stay in Chicago The room was large and quiet. It was cute and well arranged. The staff were friendly. The location was spectacular for getting to museums and parks. The shower pressure was non-existent and it took a little while to get warm (~10 min). Also my key card stopped working after one day and I had to go to the front desk to get it fixed. 

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Joyann 
4 years ago

Interesting hotel Battery on smoke alarm down the hall chirped loudly throughout, kept us awake at night. Location was great. Didn’t eat breakfast at hotel. 

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Patricia 
4 years ago

Overall, it was a good stay and my family was comfortable. The restaurants were limited and the staff was scarce. Therefore service was impacted. I also had to call a number of times for coffee and when delivered was for a different coffee maker. I feel like I waited too long and it could have been avoided by giving us extra. Three pods for 5 people was not good and there was not coffee available downstairs as a courtesy which I found odd. I had to do a dunkin donuts run every day. The location of the hotel was what I liked ... read more

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Alfonso 
4 years ago

Buena ubicación, mala relación costo - confort No hay calefacción, las instalaciones son viejas y huelen a moho y humedad. La comida y el servicio en los restaurantes (Rafael) son pésimos La ubicación 

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Alberto 
4 years ago

Very Good I don't think the room prices should be what they charge. the hotel has a good location, the room was clean. good attention 

Tiffany's profile image
Tiffany 
4 years ago

Exceptional 

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Barbara 
4 years ago

ok As stated above it says one night in Chicago Oct 16 - Oct 17 but I have been charged for two being for Oct 17 - Oct 18 which I did not stay I called n they have not called back. Location 

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Rachel 
4 years ago

Pleasant 

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Gail 
4 years ago

Very Good Hard to regulate temperature in the room Location was terrific! The staff was extremely helpful 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open tomorrow at 9:00 a.m.