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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Gardner's profile image
Gardner 
a year ago

It is a dump. Period. It is a complete dump. I was able to get in. 

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Rory 
a year ago

Tired hotel in need of renovation Corridors and rooms all badly need renovation and modernization. Comfortable bed and convenient location 

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Karen 
a year ago

Fair 

Sirid-aimee's profile image
Sirid-aimee 
a year ago

Do not stay here unless you enjoy creepy 1960s era hotels EVERYTHING. this hotel leverages its location and that’s the only thing it has going for it. This place peaked circa 1965. The paint is peeling, the stairs are scary, the music in the lobby is aggressively early 90s. The water temp in the shower was lukewarm at best. Rollaway bed was worse than sleeping on the floor. There is literally the same photo above both twin beds in our room. The only good thing about this hotel is its magnificent ballroom. Which was not relev... read more

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Samuel 
a year ago

Nice location the architect of the hotel was nice but the rooms bed were not comfortable and the doors you had to slam t The door to the room would not close unless you slammed it. And you couldn’t lock the bathroom door. Nice location 

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Sheila 
a year ago

Okay Bathroom toilet became inoperable-let staff know before we left as we were only there one evening. 

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Michel 
a year ago

nous retiendrons l'excellente situation de l'hôtel avons passé 2 nuits du 19 septembre au 21 sept; étions dans une chambre au 6e étage qui ne correspond pas du tout au standing de l’hôtel. Avons de nouveau séjourné dans l'hotel du 4 au 5 octobre , cette fois au 4e étage ; et ,cette fois la chambre correspond tout à fait au standing de l'hôtel.Et pourtant le prix des 2 chambres étaient identiques nous avons apprécié la situation. 

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Charlie 
a year ago

Do not recommend, not clean, poor service, uncomfortable and blinds don't close up completely. Rooms are horrible, with blinds that don't fully close, preventing me from sleeping both nights. One of the rooms had a leak, and the beds and pillows were very uncomfortable. Feels old and not well maintained. Well located 

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Jasmine 
a year ago

You get what you pay for Dirty Location 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open tomorrow at 9:00 a.m.