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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Joanne 
a year ago

Fair Parking 

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Alejandro 
a year ago

Buena opción para hospedarte cerca de todas las atracciones de la ciudad a buen precio. El personal grosero (con sus excepciones). Las instalaciones muy deterioradas, muy mala actitud y disposición para la solución de problemas (nos tuvieron al menos una hora esperando con una fuga de agua en el baño). Literal pagas por tener donde dormir, no esperes ningún plus o valor agregado. Teles muy viejas, feas y servicio de tv malo (sin acceso a internet), muebles feos, instalaciones muy dañadas y anticuadas. Creo que lo único resca... read more

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Giovanni 
a year ago

Fair Apparently there is no heating in the building, which is different from advertised. This was only an issue the first day, but something to keep in mind if visiting in colder months. Staff was kind enough to provide me with an electric heater, but clearly not what I was expecting. The room I was in had a wall made entirely of poorly insulated windows (both thermal and sound insulation was poor) facing a busy street, so definitely a problem if not used to sleeping with traffic noises. 

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Diego 
a year ago

Mala, me fui al primer día a otro hotel y todavía no me reembolsa la app las demás noches que me cobraron y no pase la n Las instalaciones no son lo que se muestra en las imágenes, la inseguridad las puertas. Cualquier persona podía ingresar y nadie se daba cuenta. Lo único rescatable fue la señorita que me atendió en el ingreso 

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Saadet 
a year ago

NO HEATING!!!! Chicago is a cold place, but there was no heating during the last weeks of October. The windows let in a lot of cold air, and the curtains were literally flying. We slept with three extra blankets on us—unbelievable! We got sick after our trip. The staff was not very nice. The bathroom was very small and outdated; I can’t say it was very clean. There was a coffee machine in the room, but it didn't heat the water :)) The hotel was a bad one that looked nice. The rooms were spacious, and the hotel’s location was... read more

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Nicorive 
a year ago

No vayan Asqueroso. Letras de las metas de noche habían uñas. Habitación calurosa antigua y pequeña Ubicacion 

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Anthony 
a year ago

I’d recommend this hotel. Easy check-in, great cleaning staff, nice lunch/dinner restaurant and lounge. Breakfast restaurant in the hotel was awful. Poorly managed. I sat in a nearly empty restaurant for nearly 30 minutes and was never acknowledged. I left and went to the Luna Cafe, which was awesome. Location and ambience 

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Chen 
a year ago

差不多價錢建議住兩街區外的Hilton 員工冷漠 隔音差 冷氣不能調整 房間設備陽春 房門簡陋, 門鎖常常無法對齊只能鎖一半 房間窗景很好 房間大小足夠 整潔度佳 

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Rosa 
a year ago

Disappointing The hotel was very outdated. The hallway walls was peeling, and our room was next to the elevator. Being next to the elevator was very noisy and hard to sleep throughout the night. 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open tomorrow at 9:00 a.m.