The Congress Plaza Hotel & Convention Center's cover image

This profile has been claimed by the business owner or representative.

The Congress Plaza Hotel & Convention Center

3.7

About this business

Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
Select a rating
Jose's profile image
Jose 
2 years ago

Perfect for a weekend Bathroom sewer stuck and flood, cushions were not very useful to sleep. Location was excellent, the lobby installation was big, the elevators were really fast. 

That!'s profile image
That! 
2 years ago

the staff was very accommodating. the hotel is falling apart. it badly needs to be updated. we had to change rooms due to no hot water. the area around the hotel was a bit sketchy. location 

Esmeralda's profile image
Esmeralda 
2 years ago

Fair 

Anonymous's profile image
Anonymous 
2 years ago

Mediocre for sure. Location excellent. Rooms outdated. The rooms are totally outdated for sure. The tv wasn’t working properly and the bathroom was outdated. The air conditioning unit is old. That’s just for starters. Location 

Tushar's profile image
Tushar 
2 years ago

Bad hotel do not stay Washroom, beds, doors rooms. Door stuck and unable to open. Location 

Madison's profile image
Madison 
2 years ago

Won’t be staying here again. It just felt gross. We walked into our room and there was a lingering smell, our toliet water leaked all night, the shower water was spraying out of the shower, the whole room just felt eerie and gross. We stayed in room 453, and it just was awful. The location. 

Anar's profile image
Anar 
2 years ago

Bad 

Hess's profile image
Hess 
2 years ago

It was disappointing! The room was poorly lit, the bathtub was dirty, the walls paint chipping, the remote control for television was broken, and the pillows had an odor. The lobby was beautiful and the breakfast was delicious but pricey. I was overcharged by almost $30. 

Stephen's profile image
Stephen 
2 years ago

Fair 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is open now. It will close at 6:00 p.m.