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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Sarah 
2 years ago

Poor 

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Erika 
2 years ago

Great central location but hotel is very old Staff were matter of fact, and didn’t do anything to make you feel welcome, particularly the reception team. We were in an end room and the noise of the train outside was constant throughout the night. Thankfully we’re all heavy sleepers. Hotel is in a great local but badly in need of a renovation. Everything is very tired looking and lots of scuffs, scarps, dents and chips! It’s all clean and operational but just needs tlc. The lift has to be the fastest lift I have ever been in ... read more

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Jaleesa 
2 years ago

Poor cleanliness was the greatest 

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Lakeyontay 
2 years ago

The location was great prices I paid wasn’t worth the stay The floor I stayed on hallway wasn’t clean the door by the elevator wasn’t clean the air barely worked in my room the hotel needs to be touched up..only one elevator worked The location 

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Vitaly 
2 years ago

Suits to stay 2-3 days just to sleep in. Very old and rusty furniture The wooden cracking door to the room, windows and all the furniture is very old and needs to be replaced urgently. It looks and feels like 50 years old. There is only paid parking adjacent to the hotel and they charge a crazy $58 per day! It's not a part of the hotel but nevertheless. The next day we found another parking just half a mile from the hotel and it cost about $20 a day or so. The location is great, you can't beat it. Right in front of Grant Par... read more

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Robyn 
2 years ago

Not worth the money. There must have been construction going on within the building all night. There was a very loud buzz/drill noise. It was so loud and heavy that it shook the bed heavily all night and morning. You could see water bottles shaking and hear the mirror on the door rattling. Room was warm. There wasn't anywhere to adjust the temp. It's close to the downtown attractions Easy to walk to everything. 

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Jean-claude 
2 years ago

Fair petit d&jeuner très - trop - longue attente 

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Jose 
2 years ago

péssimo! não indico para ninguém. Funcionários são ladroes! não gostei que fui Furtado. Furtaram no segundo dia do meu banheiro: shampoo, condicionador de cabelo, desodorante, pasta de dente, creme dental, minha maquiagem para a alopecia do meu cabelo, fio dental. Péssimo! E hotel não deu nenhuma providência com o caso. móveis velhos com vários defeitos 

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Joao 
2 years ago

Poor Not recommended. Extremely old, dirty and unsafe. Way overpriced for what you get. Location. 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is open now. It will close at 6:00 p.m.