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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Derk's profile image
Derk 
3 years ago

Disappointing 

Anonymous's profile image
Anonymous 
3 years ago

Fair 

Anonymous's profile image
Anonymous 
3 years ago

it was fine but won’t stay here again. The room had a musty smell to it. The shower leaked all over the floor. the shower head was coming out of the wall. the room was clean but could really use some TLC it was a great location. 

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Julie 
3 years ago

Mold. All temp staff. No insurance or benefits. Carpet smells like mold. Don’t stay more than one night and don’t plan to stay in hotel. The front desk service is ok. They and the doormen are NOT employed by the hotel but by a temporary agency so they have no insurance or benefits. Most staff work 2 jobs. If you care about breathing fresh air, keep your windows open. I had to as antiquated cooling unit emits mold. Don’t put your clothes in the closets- again. Mold. Make sure you ask for an “upgraded” room as I was in both. D... read more

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Juan 
3 years ago

never coming back again to this hotel. the room smelled like it's very old. It didn't have a thermostat to control AC. bed was very firm, pillows were not comfy. worst of all, I requested a room with no connecting room, still I had one that was shared with a suite. there was a family next to me that would laugh and speak very loud at 7 am, so I couldn't sleep properly. I called 3 times to front desk to ask these people to keep it down but they didn't do anything effective and they just justified that this was a normal family... read more

Valeria's profile image
Valeria 
3 years ago

Poor 

Yossi's profile image
Yossi 
3 years ago

Very Poor 

Patrick's profile image
Patrick 
3 years ago

Poor Das Hotel wurde wahrscheinlich vor 40 Jahren zum letzten Mal renoviert. Die Toilettenspülung war defekt Die Lage war top. Das Hotel ist sauber 

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Skylachri 
3 years ago

Spend a bit more if wanting to stay downtown $54 parking in the garage closest every night stayed. Very outdated. Poor air conditioning system and hard beds Centrally located 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.