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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Mackenzie's profile image
Mackenzie 
3 years ago

Poor 

Annie's profile image
Annie 
3 years ago

would not stay here again Dirty rooms with mould on ceiling and awful smell . Tired bathroom with dirty shower curtain and tiny towels. smelly sheets. fair location - close to some great attractions but a distance from good restaurants and shopping 

Maya's profile image
Maya 
3 years ago

Bad 

Bent's profile image
Bent 
3 years ago

Gute Lage, Zimmer des Hotels in deren Anbau gewöhnungsbedürftig. 

Peter's profile image
Peter 
3 years ago

very disappointing breakfast was terrible; lack of choice, amount and service. Reservation staff had no pleasant manner. The bed rooms and corridors are well overdue for complete renovation. go down the stairs instead of elevator for another look at how grubby it is. location only 

Baylee's profile image
Baylee 
3 years ago

Fair 

Jason's profile image
Jason 
3 years ago

Glad I was only there for 1 night The staff wasn't helpful, the front desk lady was rude when i asked about a taxi or shuttle services, the bathroom toilet was broken (was constantly running loud and made it hard to flush) read in the out dated hotel guide that there was discounted parking for people that stayed at the hotel and used the parking garage when I asked about getting my parking ticket validated for the discount I was told that stopped after covid. Air conditioning worked but not very well. Location, the view and ... read more

Jim's profile image
Jim 
3 years ago

Very disappointed Ac didn’t work properly in room carpeting was stained fan didn’t work in bathroom hallway smelled like weed Lobby area was beautiful 

Melanie's profile image
Melanie 
3 years ago

Disappointing 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.