The Congress Plaza Hotel & Convention Center's cover image

This profile has been claimed by the business owner or representative.

The Congress Plaza Hotel & Convention Center

3.7

About this business

Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
Select a rating
Alioune's profile image
Alioune 
3 years ago

Bad 

Anonymous's profile image
Anonymous 
3 years ago

spooky not enough ghosts Al Capone 

Anonymous's profile image
Anonymous 
3 years ago

Disappointing our room was smelly and the shower didn’t drain and the toilet didn’t flush. the mattress was very hard/firm. location was convenient 

Andrew's profile image
Andrew 
3 years ago

Alright in a pinch but spend alittle more get a better place. Very loud area even on 10th floor could hear every car on street. Room walls were thin could hear next room. You trip over homeless when you walk put door. Location was excellent. And breakfast was good but expensive. Old rustic look is nice. Staff was nice. 

Christine's profile image
Christine 
3 years ago

very disappointing. We believe someone came into our room while we were out attending an event. We discovered the window open, the smoke detector covered with a plastic bag and the room reeked of pot. The location was good, and price was ok. 

Crystal's profile image
Crystal 
3 years ago

Disappointing My #1 complaint: The smell of mold and/or mildew was very pungent and overpowering. That's all I smelled during the night. The tvs were very small for the size of room. The staff at check-in and checkout were very friendly and welcoming. The room was big and spacious enough for 3 people. 

Dana's profile image
Dana 
3 years ago

Disappointing The hotel needs a complete updating. It had a very dingy smell in the hallways and hospital feel too it. Location 

Anderson's profile image
Anderson 
3 years ago

Fair Marijuana smell Location and lobby 

Anonymous's profile image
Anonymous 
3 years ago

keep looking, but stay in this area the first night we arrived, our sheets were dirty;both sets of them. they moved our rooms and then the shower didn’t drain. the maintenance man took a while to get to us, over an hour, but I assume he was busy elsewhere, so it stunk if you had somewhere to go. the room they moved us to had no view, not even partial which we had prior. the staff was not great, except for one, my friend did not catch her name at the front desk. unfortunately, I have never had an experience this poor, poor en... read more

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.