The Congress Plaza Hotel & Convention Center's cover image

This profile has been claimed by the business owner or representative.

The Congress Plaza Hotel & Convention Center

3.7

About this business

Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
Select a rating
Johanna's profile image
Johanna 
3 years ago

good location but staff could improve their hospitality skills staff were not helpful or friendly cud say they were rude location to city 

Czimer's profile image
Czimer 
3 years ago

Fair No maintenance in bathroom… chipped tiles and floor, smelly staircase, hard to find rooms. Location. Big room and lots of space in room for luggages. View from room was amazing. 

Brown's profile image
Brown 
3 years ago

A very unpleasant stay. The rooms were loud, outdated, no water pressure. The hallways are long and winding so it takes time to get from your room to the elevator. The worst parts were that I found mouse poop in my bed TWICE during my stay. And the last night of my stay, there was a fight in the hallway at 5am. There were fake finger nails in the hallway the next day, no one cleaned them up. The only positive thing I have to say about this hotel is the location. 

Fatma's profile image
Fatma 
3 years ago

Fair 

Sylvain's profile image
Sylvain 
3 years ago

Bon emplacement, mais aurait besoin d'une sérieuse rénovation. Chambre "dans son jus", rénovée grossièrement et à l'économie. Moquette humide. Très bruyante (métro et climatisation). Sens du service du personnel très hétérogène. Emplacement idéal vs Mc CORMICK Place et centre ville. 

Aidan's profile image
Aidan 
3 years ago

Very convenient price and location for Chicago The room had a very strong cleaning product smell and the bathroom smelled bad. Wallpaper was coming off the walls but not too bad. It was a great location and the check in process was really easy and staff was friendly. 

Armin's profile image
Armin 
3 years ago

Poor 

Giacomo's profile image
Giacomo 
3 years ago

Disappointing 

Shanicka's profile image
Shanicka 
3 years ago

Pros and Cons Theses no on site laundry. The room looks nothing like the pictures. The TV was extra small need binoculars to watch the TV the remote stopped working. For the price should have had complimentary water in the room instead of charging 4.00/ per bottle of fiji water. Didn't drink it walked to the near by cvs and bought my own bottles of water. The shower had this think clear shower lining that took up the space in the shower literally was sticking to me as I bathed. I liked how it was walking distance for everyth... read more

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.