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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Kathleen 
3 years ago

Horrible frequently stay in old hotels as we like the history. This does not qualify as a 3 star hotel. Originally, I thought our room was decent enough. Old; but clean. I woke up itching and I looked and found a mature sized bedbug. I immediately threw it in the garbage and went downstairs to let them know at the front desk. I wanted to keep the information from my daughter as I know she would have freaked out and our weekend getaway would have been ruined. I would have preferred another hotel; but they offered to upgrade o... read more

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Anonymous 
3 years ago

Disappointing 

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Ivan 
3 years ago

Poor Le service. Nous sommes restés 4 nuits, et il a fallu que nous demandions au personnel de faire les lits le 3ème jour au soir. Sinon, ils ne seraient même pas entrés dans la chambre. Il fallait tout demander à la reception: de nouvelles serviettes, des dosettes de café pour la chambre... L'emplacement, absolument parfait, proche de tous les spots à visiter. 

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Denita 
3 years ago

Fair 

Anonymous's profile image
Anonymous 
3 years ago

Fair 

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Michelle 
3 years ago

It was decent value for the location, but definitely subpar on every other aspect. Very old, outdated decor. No linens for king sized beds. The sheet was a flat sheet that barely covered the mattress. great location 

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Dejesus 
3 years ago

Never again! This place is old and nasty! My room smelled like some sprayed fabuloso everywhere. The carpet is gross the place is old cold and damp. The beds are old bumpy and hard. Booking over charged me! The staff was friendly 

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Tara 
3 years ago

Hotel needs major updates. And smells pretty bad location very dated 

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Bmack320 
3 years ago

Disappointing Neighbors partied all night. Too cold and no extra blankets. No view... Location was a plus, price was nice, room looked good 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.