The Edge Fitness Clubs

Jay S. 

on Yelp

7 years ago

DO NOT go to any edge, I have already wrote a review on BBB and now here I will be posting on other social media outlets. Aside from lying to people and forcing people to stay in a contract they also have a very unethical and deceiving "contract" and they never fully explain anything to you. They never tell you that in order to cancel your membership for whatever reason you must provide proof of that. So if you moved and don't want to have that membership they force you to provide proof that where you moved to is at least 15... read more

Nikki C. 

on Yelp

7 years ago

DO NOT GO HERE THIS PLACE IS A SCAM. First of all the machines are broken and never get replaced, if you walk out the door and the staff hasn't said have a good day they will track you down. I will be 50 and an edge staff member will be at my door saying have a good day. But that's not the main issue- My friend recently moved from CT to MA and to get out of her contract they wanted a ridiculous amount of forms to prove it and a signature in blood. She asked to send proof of her new employment in mass and they said that wou... read more

Jarrod B. 

on Yelp

7 years ago

Recently became aware that I was roped into a two year contract by one of your seedy salespeople. I signed up this summer, and was told that if I so choose I could terminate the contract this month. So far I have called multiple times trying to find a solution to the problem as I am currently between jobs and can not afford to pay the 50$ "enhancement fee" as well as my late fees. The front desk staff has been giving me a run-around, not helping at all. When I ask to speak to the manager, they are on a "conference call". Ove... read more

Valerie P. 

on Yelp

7 years ago

The front desk needs to work on their customer service and attitudes. They're all so into themselves you could be waiting to ask for a cup of water and they'll look at you like...."oh you need help?" every other edge i went to im greeted at the door with kindness and i have no problem with asking them for help. Stratford definelty needs new front desk service minus the attitude. 

Yuli R. 

on Yelp

8 years ago

Horrible treatment supposedly by one of the managers..FREDDIE WHITE I have been with edge for many years and not 2 or 3 years. I am talking about 8 years. One of my good friends wanted to try out the gym for one day (one day pass) which I had done in the past. The gentleman demanded a $15 dollar charge or I can sign up for a $30 dollars membership per month or he was going to kick me out of the gym. I was about to leave and sign up at LA fitness. I was disgusted by the treatment I received by supposedly one of the managers... read more

Bill M. 

on Yelp

8 years ago

Eek! Swindlers, especially that membership come on that doesn't discuss the onerous charges buried in the fine print. And there is a whiff of urine. 

Mj C. 

on Yelp

8 years ago

Went into the Stratford Edge this Morning- And was told to ask for KARLY the manager. She confronted us and was extremely rude right off the bat to my wife and I demanding we take a seat and wait for someone else. When I started to explain my situation to her, she rudely interrupted me and said that she doesn't want to talk about our issues and demanded again that we take a seat and wait for a club member. She is a extremely Belligerent and stuck up person! WHAT KIND OF MANAGER TREATS CUSTOMERS THIS WAY!! All the Stratford E... read more

Leona J. 

on Yelp

8 years ago

I have to say I quit going there 3 months after they moved to the new location. The parking was worse than ever, the classes all changed I had a difficult time getting a spot, then you had to start paying for classes that you were use to going too! I'm sorry great facility but the place sucked! The whole process was more frustrating then before. So I still paid for 6months even though I didn't use their facilities so when I finally got around to cancel my membership I couldn't just go to the club and cancel I had to call and... read more

Gabbs M. 

on Yelp

8 years ago

Can you say GHETTO? If you are going there in between the hours of 5:30 and 10:30pm it is nothing more then a ghetto hangout spot. Groups of people standing around machines, slamming the weights down, loud talking, arguing in the parking lot, and their all constantly on their phone. Lmao. Morons.. it's sad, I was very excited and waiting for this gym to open and it's a shit show and like a dive bar hookup spot.