This profile has been claimed by the business owner or representative.
The Edge Fitness Clubs
- Gyms
- Shrewsbury, MO
About this business
Location details
7315 Watson Rd, Shrewsbury, MO, 63119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
Great gym, terrible customer service. The manger and the staff need to get on the same page because the staff will treat you like shit and then say "it's not me, it's my manager man"
This place is terribly ran. Their management and employees are incredibly rude and inconsiderate. I was denied at the door just because of my age. I went to the gym with 2 of my 17 year old friends. We wanted to get in a good lift because our school gym was closed. When we walked in with my friends dad, he is already a member, we were denied because we were "too young to lift safely". That is unacceptable because we have been in the gym 5-6 times a week for roughly 3 years. I'm pretty sure we know how to lift safely. Unaccep... read more
Business response:
Hi Joseph, we do have a minimum age requirement to workout alone and this is for safety reasons. Feel free to reach out to us at edgecares@theedgefitnessclubs.com so we may look specifically into your situation.
They told me I had to either move, be in the military, become disabled or DIE. They literally told me I had to die to get out of my contract. The company they finance through ABC told me to call The edge fitness, which I did to begin with and I've called shrewsbury location 3 times and not once has a manager returned my call . I asked the finance company how much can inpay to get out of it and told me there is no price I cannot get out of the contract ever. Not ever. So, basically I will have to pay indefinitely the woman ... read more
Business response:
Hello Jill, we are sorry to hear your frustration. All terms are detailed out on your membership agreement. Members also have a cancel window upon signing the agreement, if the terms are not a good fit for you. Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com if you wish for us to look into your account and address any questions you may have.
Gym is nice but canceling a membership is ridiculously hard. Yes I'm in an agreement and reached out to cancel because we now have a 1 income and we can't really afford it now. But seems like they don't really care.
Meh.... It seems like they just want to sell their personal training. They do not have enough group fitness classes. I wish there was Zumba during the day... you offer Zumba at 10 am on weekdays and the moms will come! We will be there...I will go back to the y next year. The enhancement fees are annoying. Yes they were explained in the contract. Anyway. Not that great. I want more classes! And hula hoops... get some hula hoops!
Business response:
Hi Elisabeth, we are sorry to hear that our club is not the right fit for you and wish you all the best with your fitness journey.
Management ranging from unhelpful to just plain rude at best. Also watch out for the fees, 5 or 10 bucks a month might sound amazing on paper, but here comes the yearly club improvement fee, which is separate from the startup fee, which is separate from the bank processing fee, etc
Business response:
Hello Hayden we are sorry to hear your frustration. All terms are detailed out on your membership agreement. Members also have a cancel window upon signing the agreement, if the terms are not a good fit for you. Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com if you wish for us to look into your account and address any questions you may have.
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 4 star rating with 538 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is open now. It will close at 7:00 p.m.