The Grove Care Home - Country Court

Carol 

on Carehome.co.uk

10 years ago

In April of last year the costs rose and the reasons given were refurbishment of rooms. My mother's room has not been refurbished since she moved in eighteen months ago. I'm not sure how often the rooms are cleaned but I spotted a biro on the bathroom floor several weeks ago, close to the sliding doors and it was still there a few weeks later. 

M P 

on Carehome.co.uk

10 years ago

My partner seems to be at least reasonably contented with the overall attention which she receives. Her main observations are with the standard of the meals served. The 'activities' in the afternoon are beneficial. 

D W J 

on Carehome.co.uk

10 years ago

My mother has been resident for over three years. She feels safe and well cared for and I am confident in the staff who treat her with respect and kindness. My mother's move to a care home was something I was very worried about. It was sad for me to see her loose her independence. It has however worked out better than I could have hoped thanks to the excellent staff and good management. 

Malcolm W 

on Carehome.co.uk

10 years ago

The home is pleasantly situated in a quiet area of Waltham overlooking a park. The staff are always friendly and the management run the home in a professional and competent manner. Communication is good and any problems with family are notified to us immediately. There are activities daily so every day is different. There are many walks around the home and this enables you to take family out easily. 

J G 

on Carehome.co.uk

10 years ago

Mum has been at The Grove for over a year now. The staff are very welcoming and friendly. I have never smelled urine etc as I have in other homes. It is a nice small, compact home. The grounds are lovely and for the residents to face the public park is lovely, to watch the general public weakling dog etc is nice. The activities are wonderful. So many to choose from and they are regular and organised. A tribute to the hard work the activity organiser - she does a superb job. It is very difficult watching for my mum sink deep ... read more

Rita E 

on Carehome.co.uk

10 years ago

My father was a permanent resident until his failing health caused his death. During his time at The Grove he received excellent care and attention together with genuine compassion and friendship. Dad was always treated with the greatest respect and dignity. I felt no matter what time of the day his family called the care was 24/7 for him and us. I submitted a review after dads death to say what an excellent home The Grove was. I believe they are worthy of this update review due to the aftercare they have shown making me fee... read more

Dee W 

on Carehome.co.uk

10 years ago

My husband and I have just enjoyed a pre Christmas meal with my mum at The Grove. We were served by the care staff, greeted on arrival and seated in a beautifully decorated dining room. We were given an option of wine or a soft drink. We had previously chosen our meals. We had opted for prawn cocktail, which was served with a fresh crisp salad, followed by Beef in Guinness, dumpling, mashed potatoes, cabbage and carrots. The beef was beautifully tender and delicious, but the cabbage was over cooked For dessert my husband had... read more

Kathryn S 

on Carehome.co.uk

10 years ago

My mother has recently died, but was in The Grove Care Home for approx. 14 months. My mother had dementia and the care & attention of all the employees has been exemplary. I couldn't have wished for more love, attention & respect towards my mother. My mother's room had its own kitchen, bathroom and the main room was big enough for a bed, chairs, draw/cupboard space and tv. There was a large lounge downstairs for residents with TV and a quiet room. The home had activities for the residents and sometimes entertainment i.e. sin... read more

David B 

on Carehome.co.uk

7 months ago

Once again The Grove demonstrates for whose benefit it operates. The coffee shop was closed again because a meeting was being held, so visitors were expected to meet their residents in odd corners of the dining room. The facilities on site are excellent, the staff are lovely, but management decisions like this detract from the quality of the experience for residents and visitors.