The Grove Care Home - Country Court

4.5

Assisted Living Facilities
Grimsby

About this business

Wellness Assisted Living Facilities

Location details

Ings Lane, Waltham, Grimsby, DN37 0HB, United Kingdom

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4.5101 reviews

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Shirley M

4 years ago

Both I and my family can not speak highly enough about the care and compassion The Grove gives to our Dad, he has always been a proud man and a rock to us, so to see him suffer from Parkinson's and dementia is heartbreaking. He is so cared for and looked after and still keeping his dignity is a testament to The Groves staff and carers, and we could not recommend them enough. Truly a superb care home run both lovingly and professionally. Thank you.

Business response:

Thank you for taking the time to write a review for The Grove Care Home, we appreciate all comments and feedback. We are very pleased to hear that you are satisfied with the care of your father and I will pass your kind words on to our staff team.

G H

5 years ago

My mother was a resident at The Grove Care Home from the 10th December 2012 until unfortunately her death on the 26th May 2020, approx seven and a half years. During this time, she was visited by family very frequently, including myself. She always stated that everything about the staff and the home was first class and could not be better. She always praised management, all senior and care staff, quality of food and activities stating she could not be happier. I, her son and family very strongly believe that The Grove should... read more

Business response:

Thank you so much for taking the time to leave a review for The Grove Care Hom. I will pass your kind words on to our staff team. It was a pleasure to care for your Mother as part of our family at The Grove.

Claire B

5 years ago

My mother has been a resident of The Grove for almost 4-years now, and in this time, I have seen many changes. The staff go above and beyond, and we particularly found that the night senior who has since left went above and beyond for my mum and always had time to speak to us, which I often miss as staff are very busy, the night staff especially are always so busy to talk. One gentleman is a key asset, and my mum enjoys his company, and he’s always on hand to answer any questions we have. The food is better than it was, but ... read more

Business response:

Thank you for taking the time to write a review for The Grove Care Home, we are very pleased to hear that your mother is happy with us and we appreciate your feedback and will share your comments with our staff team.

Daniel M

5 years ago

The service provided by the staff and management of The Grove has been exemplary, not just over the stated month of June this year but over the past twelve months and in particular, the period during 'lockdown' during the COVID-19 pandemic. Staff, including Nursing, Carers, receptionists and auxiliary have proven their dedication to their profession, times over. Thank you all for your professionalism and caring, during this time especially. You are truly wonderful people.

Business response:

Thank you so much for taking the time to write a review for The Grove, your positive feedback and comments are very much appreciated, I will make sure that they are passed on to the staff team.

Sue S

5 years ago

My mother is a resident in The Grove and we as a family cannot fault the care of the whole team. They keep the residents' minds active with various activities which stimulate them and entertain. Throughout COVID lockdown staff have even done some hairdressing which was very well received. If there is a health problem it is attended to immediately and communicated to the family. The food is excellent (according to my mum) and the place is very clean and the staff so friendly. I would not hesitate to recommend.

Business response:

Thank you so much for your lovely review of The Grove Care Home, we appreciate you taking the time to write this. I will pass on your comments and feedback to the staff team.

Jaime leigh B

5 years ago

Cannot rate The Grove highly enough! After looking after and living with my Grandmother for the last 3 years it was a hard decision accepting respite and eventually longer term care, for now, however, The Grove completely put all my worries at ease. The staff are amazing and will go above and beyond. They are so calm and understanding with their residents and always go the extra mile. The amount of activities that are put on is an added bonus, and the facilities are lovely! The bedrooms are bright and personal effects are en... read more

Business response:

Thank you for taking the time to review The Grove Care Home, it's wonderful to hear how happy your Grandmother is and how much she's enjoying the food, activities and company. I will pass your comments and feedback on to the staff team too.

Vanessa C

5 years ago

Having Mum go into residential care was one of the hardest things my sister and I have ever had to deal with. The Grove has helped us every step of the way, we cannot believe how well mum is doing; she is thriving and happy. The staff are so nice, friendly and professional. This is mums home now, and we feel she couldn’t be better cared for.

Janet J

5 years ago

My stepfather-in-law is so well cared for. He is settled and happy in his own way and is very well cared for. He enjoys the activities, especially the pantomime at Christmas time. He thoroughly enjoys his meals and his wife (my mother) has lunch with him once a week and the food looks and is delicious.

Susan T

6 years ago

As an ex care assistant, I would like to say how impressed I am with the care in this home. Nothing seems to be enough trouble.