The Heritage Tomball Senior Living

M N 

on AplaceForMom

4 years ago

I would recommend The Heritage Tomball with some reservations. They were short staffed during my loved one's stay. My loved one would get one shower instead of two showers a week. The activities were limited and due to the pandemic they weren't able to start church services up again. The dining room has assigned seating and this wasn't conveyed to the residents. 

anonymous 

on AplaceForMom

4 years ago

With a community I feel like you get what you pay for with my mother I felt that there was just different care needed. Nothing negative about the community at all just not the right fit for our loved one. 

anonymous 

on AplaceForMom

4 years ago

My parents have had an amazing experience with The Heritage Tomball. From the beginning of the process going to tour up until now it has just been wonderful. We would absolutely recommend them to others looking. 

Vernon 

on AplaceForMom

4 years ago

I would highly recommend the community to others for their loved ones. This is a clean and friendly place with good services. It is a good value for the money. The food isn't individually as targeted as my loved one would like. 

Scott 

on AplaceForMom

4 years ago

Didn't feel like home for my loved one. 

Leslie 

on AplaceForMom

5 years ago

I would highly recommend this community to others based on my experience. I have not met one person in the community that has not been kind, compassionate, and really treat my loved one with respect. The executive director is amazing and really changed this community when she came on 2 years ago. The community is an excellent value and they have very nice apartments. 

anonymous 

on AplaceForMom

5 years ago

The evaluation that the community did for my loved one was not very accurate. The care level jumped up almost immediately and so did the price. I would recommend this community but make sure to understand the initial evaluation process. 

anonymous 

on AplaceForMom

5 years ago

I think if your parent is independent and can live in the independent living section, then it's a good community. From what I've heard about assisted living, it doesn't sound as good. And I'm not sure about memory care. Their biggest problem is a real lack of staff. It's been hard for them to keep good staff, especially in housekeeping and food service areas. Many times there's been no housekeeping for the residents. But overall the property has been very clean. They had a great chef who left recently, and the new chef is no... read more

Brenda oliphant 

on AplaceForMom

5 years ago

The caregivers are friendly and they are very personable. I chose this community because the price was reasonable and it is in close proximity to my house. The food is good and they offer a menu with three menu choices in restaurant style dining. I would very much recommend this community to other families. They update me with phone calls, on facebook, and emails regarding COVID , activities, and updates with my mom. They include families in activities.