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The Heritage Tomball Senior Living
- Retirement Homes
- Tomball, TX
About this business
Location details
1221 Graham Dr, Tomball, TX, 77375, United States
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The evaluation that the community did for my loved one was not very accurate. The care level jumped up almost immediately and so did the price. I would recommend this community but make sure to understand the initial evaluation process.
I think if your parent is independent and can live in the independent living section, then it's a good community. From what I've heard about assisted living, it doesn't sound as good. And I'm not sure about memory care. Their biggest problem is a real lack of staff. It's been hard for them to keep good staff, especially in housekeeping and food service areas. Many times there's been no housekeeping for the residents. But overall the property has been very clean. They had a great chef who left recently, and the new chef is no... read more
The caregivers are friendly and they are very personable. I chose this community because the price was reasonable and it is in close proximity to my house. The food is good and they offer a menu with three menu choices in restaurant style dining. I would very much recommend this community to other families. They update me with phone calls, on facebook, and emails regarding COVID , activities, and updates with my mom. They include families in activities.
If you need place to live independently, it is about as good as you are going to get. I chose this community because it seemed like the best choice of the ones I looked at. I would recommend this community to other families. The food is good and they offer a pretty good variety.
My mother has been a resident for 4 years and absolutely loves the community. The residents are very close and welcome new comers. The management team is amazing-- making every day count for residents, and treating them as family. I have been so impressed and so satisfied with Mom's care.
[Name removed] and the ED were amazingly friendly, professional and courteous. The location is beautiful, spacious and very well maintained. The food was delicious and well prepared.
Was impressed with the two options they had available. I will be visiting 3 other places tomorrow and they will have to top this one. Had maintenance men providing tour at first due to confusion in time of appointment. They did good and than [name removed] showed up. Who else would do that?
We will be moving my dad into this facility. In-house physical therapy and exercise classes 6 days a week made the difference. [Name removed] worked with us very closely.
I recently moved a parent into a 1 bedroom apartment in the Independent Living section. So far, I've only heard a couple of minor complaints from my parent and one isn't the fault of the facility. The neighbor above makes loud pounding sounds at odd hours such as early morning. The a/c works great, but the vents are so loud that you must adjust the volume of your t.v. when the a/c comes on. My parent commented that the food selection is adequate. I wouldn't say it's 'restaurant quality', but it's not bad, either. I have tri... read more
Frequently asked questions about The Heritage Tomball Senior Living
How is The Heritage Tomball Senior Living rated?
The Heritage Tomball Senior Living has a 3.9 star rating with 284 reviews.
When is The Heritage Tomball Senior Living open?
The Heritage Tomball Senior Living is open now. It is open 24/7.