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The Kirby House
- Grand Haven, MI
About this business
Location details
2 Washington Ave, Grand Haven, MI, 49417, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 12:30 a.m. | |
| Sat | 11:30 a.m. to 12:30 a.m. | |
| Sun | 11:30 a.m. to 8:00 p.m. |
I went to the Kirby house over the weekend and ordered the crispy chicken sandwich which says it has “crispy friend chicken” on it. When I received my sandwich it was a round piece of thin breaded chicken. Like it was pressed. I expected like a fried chicken breast of some sort. For $13 I received a piece of chicken that I serve at the school I work at. My son got the chicken tenders and my sandwich would have tasted better if the chicken tenders were on it. It was really disappointing.
Business response:
I am sorry you did not enjoy the chicken sandwich. If you would like to share more, please email triley@gilmorec.com.
My wife ordered a steak and ordered it medium rare. it was more like medium well. Thin steak so it's understandable. when they switched it it was acceptable but they only gave her the steak without the green beans. We asked for the beans and when they came they were raw. They had been sauted but we're completely raw. The food was nothing special. Since we traveled here for three hours and have always heard good things about the place we went. I wouldn't do it again.
Business response:
I’m so sorry to read about your recent experience. If you’d like to share more please email triley@gilmorec.com.
The food was overpriced and inadequate.
Business response:
I am sorry for the experience you had David. Please email triley@gilmorec.com if you would like to share more.
If you’re looking for somewhere to eat in Grand Haven, do NOT go to Kirby, they are extremely overpriced and the food is always under cooked. I would recommend Snug Harbor. Kirby is by far the worst restaurant in Grand Haven.
Microwaved nachos.. mixed drinks horrible
Business response:
I am sorry you did not enjoy the nachos. I can assure you they are not microwaved. We keep our food and beverage standards high and I apologize that was not your experience. If you would like to share more, please email triley@gilmorec.com.
Microwaved food, slow drinks...
Business response:
I am sorry that you did not enjoy the nachos or our beverage service. We keep our food and beverage standards very high and I am sorry that was not you experience. If you would like to share more, please email triley@gilmorec.com.
wait staff needs to be attentive to the customer.
Business response:
I am sorry that you did not have a great service experience. If you would like to share more about your visit, please email triley@gilmorec.com.
Never have i ordered a burger with everything to which there was NO mustard, mayo or ketchup. Hubby said his tacos were horrible.
Business response:
Gwen, I am sorry that you were not offered ketchup, mustard and mayo. Those bottles generally come standard to a table when necessary or requested. If you would like to share more about how we can improve, please email our chef at aperkins@gilmorec.com.
I had high hopes for the Kirby House. However- The Menu is very limited. Pizza was terrible! Tasted like frozen pizza 😞 What a disappointment
Business response:
I am sorry you did not enjoy what we offer. I assure you our pizza is not frozen and made to order each time. If you would like to share more about your experience please email triley@gilmorec.com.
Frequently asked questions about The Kirby House
How is The Kirby House rated?
The Kirby House has a 4.1 star rating with 2,982 reviews.
When is The Kirby House open?
The Kirby House is open now. It will close tomorrow at 12:30 a.m.