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The Kirby House
- Grand Haven, MI
About this business
Location details
2 Washington Ave, Grand Haven, MI, 49417, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 12:30 a.m. | |
| Sat | 11:30 a.m. to 12:30 a.m. | |
| Sun | 11:30 a.m. to 8:00 p.m. |
The food may be fantastic. I have no idea. The service was so poor we left.
We made the mistake of eating here, wish we had gone somewhere else. I ordered a steak sandwich which turned out to be nothing more than a hamburger, when I complained the waitress offered to get me something else which they wound up charging me for which I was not expecting. My husband ordered tea which was awful so he asked for a Mountain Dew, they charged him for tea and Mountain Dew. The food was mediocre and customer service was horrible. Worst dining experience I have had in a while.
Business response:
I am sorry for the experience you had recently. It sounds like we really let you down and I assure you, we can do better! Please email triley@gilmorec.com to share more.
I am disgusted that we took our friends who came to stay with us at a house we rented here in Grand Haven. We took them to your restaurant and had a horrible experience. I understand this is a tourist area in the summer, but what you charged them was horrible! First off they both ordered Caesar salads and got chicken on them. Expecting to get a "dinner" salad and to be big enough for it to be their dinner since the cost was $11.00 that was not the case at all. The salad looked like a side salad with maybe a half a piece of c... read more
I had the Parmesan Chicken. The chicken was very tasty, however the artichokes, roma tomatoes and asparagus were...very mediocre. There was zero seasoning on them and the dish was served with lots of ... water/liquid substance?? Our spinach and goat cheese app was really good. It was fun to try out something new, but we probably won't be back.
Mediocre food and service. Just a chain restaurant in disguise.
Went to Kirby for our 6th wedding anniversary. Left information for them to text us when our table was ready. After waiting an hour we left and went else where. Still never got a text either.
Frequently asked questions about The Kirby House
How is The Kirby House rated?
The Kirby House has a 4.1 star rating with 2,914 reviews.
When is The Kirby House open?
The Kirby House is closed now. It will open on Wednesday at 11:30 a.m.