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The Lakehead Motors, Limited
- Car Dealers
- Thunder Bay, ON
About this business
Welcome to Lakehead Motors At Lakehead Motors in Thunder Bay we have the largest inventory between Winnipeg and Barrie. Our first priority is that every single customer leaves our dealership happy and has a positive experience. We know you have high expectations, but we hold ourselves to a higher standard than other dealers. Whether you come into the dealership in-person, give us a call, or send us an email, we will do our best to find the perfect vehicle for you.
Location details
951 Memorial Ave,, Thunder Bay, ON, P7B 4A1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Terrific service, friendly staff" Buying a new vehicle can be an overwhelming experience, but Justin Melanson made us feel comfortable with his expertise and genuine concern to help us with the process. He is 100% committed to customer service excellence. No question was to small, we were never made to feel that we were taking up his time or inconveniencing him in any way. Paul Rose and Cherie Papa also assisted with the transaction and were very accommodating, friendly and helpful. We love our new truck.
Business response:
Hey you two! First of all THANK YOU for your business and for the kind words, we appreciate that you chose to get your new truck with us here at Lakehead Motors. It was an immense pleasure to be you salesperson and would love to help you out with absolutely anything you need in the future. I look forward to your visits. Once again thank you! Kind Regards, Justin
"Great Experience, Friendly Staff" Justin was friendly and easy to talk to. Made buying our first vehicle very easy and comfortable. Giving us time to think and talk before making such a big investment. Broke down prices so we could make an informed decision.
Business response:
Hey Andrew & Andrea! First and foremost a HUGE THANK YOU to you both for your business, we value and appreciate your choice to shop with us here at Lakehead Motors. I know that getting a new vehicle can be a terrifying experience, but I am very ecstatic that you are happy with your decision! It was an immense pleasure to be your salesperson and I am happy you had kind words for me! If you find yourselves needing anything in the near future, by all means do not hesitate to reach out! Kind regards, Justin
"Fantastic experience " I gave this dealership 5 stars because it was an amazing experience from the moment I walked in right to when I drove off in my new jeep. The man I worked with knew th product inside and out but was also very nice, helpful, attentive, friendly and did everything he could to make buying my new vehicle a good experience. The finance lady was also incredible helpful and kind. I purchase many vehicles and I would use him and this dealership again in a heartbeat and recommend them to anyone I know.
"Good transaction, Watch out for empty promises." Good transaction. Everything done in a fair manner, recommend with any dealer to do your own homework. Watch out for empty promises and wrong answers when talking to sales about getting options, accessories. Lied to when asked about 1) lift kit done by the dealership 2) tow mirrors retrofit 3) leveling kit on front end of the ram Everything good so far thou :) ...
Business response:
Thank you for your review, I apologize to hear that you feel this way about some elements of our interaction. If there is anything I can do for you please don't hesitate to reach out to me anytime! Regards, Justin
"Great overall!" Satisfied with the sales and service! I needed to get the vehicle quicker than what worked for lakehead and they were able to do it!
Business response:
Hello, I would like to lead by saying thank you so much for your business and for such kind words in your review. It was a pleasure working with you and I am happy to have got your vehicle to you in a very timely manner. At Lakehead Motors we pride ourselves on customer service and satisfaction. Please let me know if you require any help or have any questions that need answers, I am beyond happy to help you. Thank you once again! Warmest Regards, Rocky
"NewJeep" This was a great experience. It was my first time buying a brand new car, and the staff made it pretty easy. I would buy from them again.
Business response:
Good day, Thank you for the kind review, and your business. I am delighted that your first time new buying experience was an easy process and I was a part of it! At Lakehead Motors we pride ourselves on customer service and satisfaction. Please let me know if you require any help or have any questions that need answers, I am beyond happy to help you. Thank you once again! Warmest Regards, Rocky
"Great service" An enjoyable experience...Brendan was helpful and knows his vehicles. We love our new jeep. We have been loyal customers for many years, and always appreciate the service.
Business response:
Thank you very much for the kind review! I hope you enjoy your new Jeep as much as I enjoyed selling it to you! Sincerely, Brendan Dillon
"Awesome service!" Went in one day to look for a truck, found one I liked, and picked it up the next day!! Couldn't ask for better service all around, it was excellent!! Would go back there for all future vehicle purchases!
"painless" My Lakehead Motors experience couldn't have gone any better than it did. I was treated like a friend, there were no surprises on the invoice, the car was perfectly prepped and it was all done a week ahead of schedule. Everyone went well out of their way to make things as painless as possible for me, thanks!
Business response:
Thank you once more for your business here at Lakehead Motors LTD and your kind review. I hope your new 2015 Dodge Challenger SRT Hellcat brings you many years of great driving. Sincerely, Brendan Dillon
Frequently asked questions about The Lakehead Motors, Limited
How is The Lakehead Motors, Limited rated?
The Lakehead Motors, Limited has a 4.8 star rating with 1,643 reviews.
When is The Lakehead Motors, Limited open?
The Lakehead Motors, Limited is closed now. It will open tomorrow at 8:00 a.m.