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Welcome to Lakehead Motors At Lakehead Motors in Thunder Bay we have the largest inventory between Winnipeg and Barrie. Our first priority is that every single customer leaves our dealership happy and has a positive experience. We know you have high expectations, but we hold ourselves to a higher standard than other dealers. Whether you come into the dealership in-person, give us a call, or send us an email, we will do our best to find the perfect vehicle for you.
951 Memorial Ave,, Thunder Bay, ON, P7B 4A1, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
"Overall great experience" My experience at Lakehead Motors was excellent. I purchased a used 2010 Ram and could not be happier with the excellent customer service provided to me by both Ryan and Doug. Two top notch employees who put the customer first. Not only did they address any questions or concerns immediately, but they did so in a very courteous manner. Great, great job. I would definitely purchase a vehicle from the two of them again.
Business response:
Thank you very much for the review and you purchased a very nice truck. I hope you enjoy the truck and anything else we can help you with do not hesitate to call. Thank you, Ryan
"WOW. Unbelievable New Vehicle!! " I would like to start by saying my 2014 JEEP is sensational, but thats not the only thing that was sensational. I would like to express a special thank you to Chris and Cherie. These two people are the most driven people for customer satisfaction I have met in an extremely long time. I have always picked lemons, I got use to picking lemons for vehicles. With there hard work and determination I left in my Jeep feeling/knowing for the fist time in my life that I was not going home with a lemo... read more
Business response:
Thanks so much for the 5* review. Your business is greatly appreciated. Chris
"ordering a new truck" My sales woman was great. She was helpful and helped me get exactly what I wanted. They manufactured was slow getting my truck to lakehead, but overall experience was great. I felt that I was treated with respect and feel that they worked hard to get me exactly what I wanted.
"My First New Vehicle !" My experience with Lakehead Motors has been Top Notch! Accolades to Justin Melanson, (sales), & Cherie Papa, (finance). I expected Professionalism & got it! Even when I decided on a different Truck at the Last Minute,, no one flinched or seemed Put-out! I've Always felt that Good Customer Service is as important as the Product itself! And I wasn't disappointed!! I'm Very Happy with my 2015 Ram truck!
"Overall very satisfing" I was sent a letter stating that i was a preferred customer & to come in for a visit. I walked in stating i received a letter but no overall concern by the first person i spoke with. I noticed a salesperson who immediately asked if they could help. Told them i was interested in maybe trading if the appraisal was reasonable. It was & i said interested in a Chrysler 200 entry model not loaded. Took one for a test drive & the deal was done.This was all positive but i do have some negative reviews as wel... read more
"EXCELLENT CUSTOMER SERVICE" I gave the sales person both a dealbreaker list and a wishlist. She was able to fulfill the items that I wanted in the model I preferred. Even the colour was perfect. Everyone in the dealership office was happy and smiling. We were offered coffee and donuts. They were attentive to our child and made him laugh. The financing was easy and painless. Everyone bent over backward to make us happy. We our very happy with our new vehicle.
"enjoyable interaction at all departments" My wife and I entered with no prejudice, we just knew that a Jeep was one of the vehicles we wanted to look at and investigate further. We were pleasantly surprised to find a friend selling cars. We met the ownership , sales and finance managers. We picked their brains and were satisfied. No pressure. Good experience. Next thing you know. We own a Jeep. Are very happy. Staff has recognized us at public functions and have said "hello'/ Very nice.
"Good group" Very fast an efficient. I left the house wanting a used truck, and the next day I was driving said truck. Had all my specs and more. Good group of guys and gals.
Business response:
Thanks TbayD for the fantastic review. Hope you are loving your truck. It was a pleasure doing business with you. Chris
"Great place! " The service is very professional the staff are extremely helpful and listen to what you want. The service advisors do a very good job! The sales team is absolutely amazing! The make every effort to get you want you want new or used! I highly reccomend this place for everyone looking for a vehicle or going to get their vehicle fixed! What a great place!!
The Lakehead Motors, Limited has a 4.8 star rating with 1,597 reviews.
The Lakehead Motors, Limited is open now. It will close at 6:00 p.m.