The Landings of Kaukauna

Anonymous 

on AplaceForMom

6 months ago

It's a zero - They are great actors! As soon as you sign your loved one in and pay over $[removed], Everything changes. They smile and lie right your face! Keep on looking, do not SETTLE! Sure, activity director is new with lots of energy. She is the only genuinely caring person I have met there. Absolutely not trained or certified personnel. They take anyone off the streets as staff. 

Sonja G 

on AplaceForMom

10 months ago

Unfortunately our experience was awful. We had to get my mother out of the facility. All of the answers are 1 or 0. I would NOT recommend The Landings to anyone. Totally unprofessional and lack of care for my mother. 

Anonymous 

on AplaceForMom

a year ago

They could improve on communication - they post things at the facility, but no contact or announcements via email, newsletter, etc. Also very difficult to reach by phone. 

Sonja Gonzalez 

on AplaceForMom

a year ago

My mother has been at The Landings for 3 months and we are moving her next week. She has NEVER been given a shower or bath. Myself or my father have done it. We signed up for podiatry and my dad had to cut her toenails and fingernails which were grossly overgrown. She was taken to the Emergency when she was pushed by another resident but we were told that she fell in the hallway. The top executives are brash and have no compassion. I would NOT recommend. We will be filing a complaint with the state. 

anonymous 

on AplaceForMom

3 years ago

Was good to start with, cleanliness was good, staff and residents were friendly. Not so impressed with care services as I wasn't told they were ordering two weeks of meds and wasn't given meds when I picked my mother up after her 4 day stay. I ran out of one med the pharmacy couldn't fill cuz they just had. That was how I found out they had pills left at the home. Staff was good at first but when trying to contact them to find out what we need to do for my mom to become a permanent resident no one has gotten back to me and I... read more

Anonymous 

on AplaceForMom

3 years ago

We picked this community because, it was closer to other relatives, and more convient. My loved one likes to particpitate in Bingo. They sometimes like the food. The staff is friendly. The only issues is with calling, and not always getting a call back or receiving responses from management in a timely manne. My loved one is not always getting showers on time and the sheets are not being changed on regular basis. 

Anonymous 

on AplaceForMom

8 years ago

Left overs for supper? They served lasagna from 2-3 days ago and it was so bad that some of the residents ate dried breakfast cereal instead. Food seems to be an after thought by their new manager. All worried about cutting costs for corporate's bottom line. I have been cooking meals for my mother just so she doesn't go hungry. For $4700/month she should be getting 3 high quality meals per day. No one seems to care. 

Jules 

on AplaceForMom

8 years ago

The food they serve is often too spicy, cold or hard to eat, like tacos or bone in chicken. My aunt says portions are small and never any corn, carrots, or peas. Only broccoli and brussel sprouts. Rarely any fruit is served. How can they charge so much to stay there and give out so little and unnutritious food? Would not recommend this place. People who have trouble eating don't even get assistance. They must be going hungry. Sad.