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The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

730 Baltimore Pike, Springfield, PA, 19064, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.01,033 reviews
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Victoria M.'s profile image
Victoria M. 
on Birdeye

4 years ago

The sales men was courteous friendly and provided excellent information regarding the bed. I will recommend this store. 

Business response:

Thank you Victoria. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Marlon B.'s profile image
Marlon B. 
on Birdeye

4 years ago

Good experience as always this is my second mattress from this location live the customer service 

Business response:

Hi Marlon, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Nikita M.'s profile image
Nikita M. 
on Birdeye

4 years ago

Ron was very informative and guided us throughout the process of finding the best quality extra firm mattress. Also, he was really kind and funny. 

Business response:

Hi Nikita, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Thomas G.'s profile image
Thomas G. 
on Birdeye

4 years ago

Dennis was out salesman and very helpful. We gave him a price range and he pointed out several mattresses. We narrowed it down and he was there to give us info on the ones we liked. Absolutely no pressure and a good selection. Excellent in store experience. Here's hoping the delivery goes well! I would highly recommend the Springfield store. 

Business response:

Thank you Thomas for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Kimberly G.'s profile image
Kimberly G. 
on Birdeye

4 years ago

I’ve been coming to this store for years and years. I love the friendliness by phone and moreso in person. Oohhh, the quality with the extremely reasonable price tag that go hand is AWESOME! When you walk into this family owned business, you are just that...Family!! I recommend people here all the time. I’m a loyal customer for life!!! 

Business response:

Thank you Kimberly. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Denise H.'s profile image
Denise H. 
on Birdeye

4 years ago

Very friendly and informative but not at all pushy! Dennis was very helpful and we are happy with our choice. 

Business response:

Hi Denise, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Lorraine B.'s profile image
Lorraine B. 
on Birdeye

4 years ago

I want to personally thank Dennis at the Springfield location!! He was amazing at his job, very professional and really funny! I will definitely be back!! 

Business response:

Hi Lorraine, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Paul D.'s profile image
Paul D. 
on Birdeye

4 years ago

Salesman was very knowledgeable, friendly and helpful without hovering or being pushy. 

Business response:

Thank you Paul for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Jen G.'s profile image
Jen G. 
on Birdeye

4 years ago

I went in knowing exactly what I wanted, was greeted immediately upon my arrival and finished my purchase in less than 20 minutes. It was effortless. Prove was right and staff were courteous. Shout to Ron! He was great. Happy holidays. 

Business response:

Thank you Jen. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 1,033 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open tomorrow at 10:00 a.m.