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The Medicare Coach
- Educational Services
- Manhattan, KS
About this business
Location details
1880 Kimball, Office 120E, Manhattan, KS, 66502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently sat thru a long presentation with Emily only to find out at the end that they would LOVE help me for the large fee of 797.00. They would take all of my info including my doctors, health issues etc and find me the best plans! That is a very large fee the someone already on Social Security. Then the price dropped at the end to 47.00 for steps to follow which was nothing more than a copy of the presentation I sat thru. I felt very taken advantage of as at no time prior to the end did they mention the fee! There are p... read more
Business response:
Hi Carolyn, We always appreciate comments and are glad you were able to use our free education for people joining Medicare. Additionally, I understand that you decided not to join one of our paid services. We aren't the right fit for everyone, and we respect your decision. As you will see in our other reviews, our clients who pay for our services greatly appreciate our independent advice and customized recommendations for their upcoming Medicare decision. Their time is valuable, their healthcare is essential, and they've wor... read more
I don't feel like this service was worth the large fee. I was assigned one coach, 6 months before coverage was to begin. Four months out, I was contacted by a different coach. Email response time was long (one question took 4 weeks and a second email to get answered). In one email, she addressed me by the wrong name. I ended up using a different (free) service and feel like I got better service and advice. For the price, I would not recommend.
Business response:
Thank you for your recent review. We appreciate your comments and regret to hear that you were disappointed with the value of our service. Our team here at The Medicare Coach is committed to providing high-quality experience to all of our client's, and we apologize for the issues you encountered. Our goal is to provide fast and efficient service, however there are times it takes longer than expected due to unforeseen circumstances. We'd appreciate the opportunity to speak further about your experience. Please contact us at *... read more
They are good a pushing the traditional medicare plans and even the plan G supplement in my case but I've had problems getting medicare to pay for ANY of my medical bills since being eligible starting in April 2021. I've tried reaching out to Medicare Coach to see if they could assist me with understanding why all the denials as they eluded to doing for others during the presentation. I've had no response from them. For the money I paid them which was $699 (stupid me) I could have paid my doctors and labs tests. Plus I'm now... read more
Business response:
Hello April, Our apologies about your experience with our company. You indicated that you are having issues with Medicare paying your claims and that you have not heard from us after reaching out for assistance. However, our records in your account indicate that we have made several attempts to reach you by phone and email but have not heard back from you in our efforts to help. We have called and left voicemails for you on June 9th, 14th, 18th, and 21st. We also responded to you in an email back in April about these i... read more
Frequently asked questions about The Medicare Coach
How is The Medicare Coach rated?
The Medicare Coach has a 4.8 star rating with 486 reviews.
When is The Medicare Coach open?
The Medicare Coach is closed now. It will open at 8:00 a.m.