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The Pointe at Canyon Ridge Apartments
- Apartments
- Atlanta, GA
About this business
Location details
8350 Roswell Rd, Atlanta, GA, 30350, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I really really wish I could give these apartments zero stars. For starters the management here is the worst I have ever seen and they charge hidden fees for every little thing. I recently had a maintenance issue that went 6+ months without being fixed and it led to a leak in my apartment that flooded half my bedroom. I was not moved into a new unit, instead they "fixed" the leaking water heater and soaked the water out. Pretty sure there will be a mold problem next. Management doesn't care about any complaints being made, y... read more
Man oh man where do I get started. WORST living experience I've ever had at any apartment. Management is only here to take your money and fine you. Roaches are EVERYWHERE. Trash is EVERYWHERE. You think your apartment looks fine when you move in but a week later the paint that they use to paint over the mold starts to peel off. I was never informed during the leasing process that my apartment had mold issues and there was a water leak in the apartment above me. The rails for the closet constantly come off tearing the paint. ... read more
This apt is the worst. My first month the air conditioner broke. Molded my whole apt pictures clothes and food...they cleaned the mold off my ceiling and told me I was fine..well its not its still broke.. Its infested with bugs which you pay for pest control you would think they would stay on top of it but I've been here 8 months and yet had my apt serviced and I put in a request on top of that.. And last night was the kicker I saw a mouse.I called maintenance he came didn't bother to check for holes he told me that the neig... read more
To bad they changed management this hall management sucks!! They never want to help they want you to summit everything online so they dont deal with you. Onces you submit there is never a solution all they say is that they been very busy.. now they want you to pay online or pay at other locations but not here is like they dont want to help you if you have any questions.. they charge you for other dumb things and is like you cant ask.. one example pest control charge in the winter? $30 trash but they over charge if you have m... read more
Don't move in!!! Don't let the "upgraded buildings" fool y'all. - Been here for over three years and they have recently changed staff. Again. Everyone is new and things started to get extremely bad. I honestly don't see a fourth year in my future. Cannot wait for my contract to be done. They have no idea what they are doing in there. You ask them simple questions, you will notice them hyperventilating for not knowing what to do. Good luck having any of the staff in the leasing office find your file in their system. ... read more
Save yourself a trip and don't bother with this property. The apartment staff is rude and will not help with your issues. I've been living here a couple months and I have already had multiple issues that needed taken care of in my home. Maintenance is slow to react and the leasing agents at the front are no help when I contact them to get in touch with the maintenance men
Disgusting apartment complex. We moved into our apartment in July and already we've seen everything from rats to cockroaches running around outside the buildings. Multiple calls to the front office has resulted in no progress. The property manger, Veronica, gave us the splendid advice "maybe you should get some mouse traps". Gee, why didn't I think of that? Perhaps its because we pay a pest fee to the apartment complex monthly. Gross!
Do not, and I repeat, DO NOT apply here. The apartment staff is very rude and scammed us out of our application fees. I have a strong suspicion that they do this regularly to get the company "free" money. Don't waste your time or money, there are better apartment complexes in the area
I moved!!! Rats literally came out of the dishwasher and ate food in my pantry. The smell of feces filled the apartment. Sadly, the company rented this apartment out multiple times without fixing it for other tenants (I have been in touch after this life altering ordeal) and then moved them out as quickly bc they did not resolve this issue. Roll the dice if you want but stay away
Frequently asked questions about The Pointe at Canyon Ridge Apartments
How is The Pointe at Canyon Ridge Apartments rated?
The Pointe at Canyon Ridge Apartments has a 3.5 star rating with 640 reviews.
When is The Pointe at Canyon Ridge Apartments open?
The Pointe at Canyon Ridge Apartments is closed now. It will open tomorrow at 10:00 a.m.