The Pointe at Canyon Ridge Apartments

Riley L. 

on Yelp

4 years ago

This has got the be the worst apartments you could ever live at yes it's cheap but the staff is awful no one wants to help, roaches all over the apartment, power outages. GO FIND SOMEWHERE NICER SPEND THE MONEY 

C T. 

on Yelp

4 years ago

If I could do a negative star I would but I have to put at least 1 star so it's there but look at it as if it's not there!!!! I have been living here for 9 months and it's has been proving that Management don't care. Don't move here, management from lowest to highest is incompetent and shows that they don't care and doesn't follow up after they say they will and I feel like it's on purpose. When I first moved in I was given a specific number to pay for the pro-rated rates and for the next month rent payment and I paid it a... read more

Debbie B. 

on Yelp

4 years ago

I lived at the Pointe @ Canyon Ridge from 2019 - 2022. It was great in the beginning (Apr 2019). I loved the place so much that I moved from a 1 bed/1 bath to 2 bed/2 bath (Sept 2019). It went downhill from that point on. The pandemic made it worse when they took anyone and everyone in. From the drug deals to a dealer showing me he was carrying a gun at the dog park, to the animal neglect /abuse. I had a confrontation with a woman who was beating her dog in the parking lot. No one else had enough guts to stand up for the dog... read more

KenJavia W. 

on Yelp

5 years ago

I really really wish I could give these apartments zero stars. For starters the management here is the worst I have ever seen and they charge hidden fees for every little thing. I recently had a maintenance issue that went 6+ months without being fixed and it led to a leak in my apartment that flooded half my bedroom. I was not moved into a new unit, instead they "fixed" the leaking water heater and soaked the water out. Pretty sure there will be a mold problem next. Management doesn't care about any complaints being made, y... read more

Ocha O. 

on Yelp

6 years ago

Man oh man where do I get started. WORST living experience I've ever had at any apartment. Management is only here to take your money and fine you. Roaches are EVERYWHERE. Trash is EVERYWHERE. You think your apartment looks fine when you move in but a week later the paint that they use to paint over the mold starts to peel off. I was never informed during the leasing process that my apartment had mold issues and there was a water leak in the apartment above me. The rails for the closet constantly come off tearing the paint. ... read more

Shawon G. 

on Yelp

6 years ago

This apt is the worst. My first month the air conditioner broke. Molded my whole apt pictures clothes and food...they cleaned the mold off my ceiling and told me I was fine..well its not its still broke.. Its infested with bugs which you pay for pest control you would think they would stay on top of it but I've been here 8 months and yet had my apt serviced and I put in a request on top of that.. And last night was the kicker I saw a mouse.I called maintenance he came didn't bother to check for holes he told me that the neig... read more

James R. 

on Yelp

6 years ago

To bad they changed management this hall management sucks!! They never want to help they want you to summit everything online so they dont deal with you. Onces you submit there is never a solution all they say is that they been very busy.. now they want you to pay online or pay at other locations but not here is like they dont want to help you if you have any questions.. they charge you for other dumb things and is like you cant ask.. one example pest control charge in the winter? $30 trash but they over charge if you have m... read more

Lizadora A. 

on Yelp

7 years ago

Don't move in!!! Don't let the "upgraded buildings" fool y'all. - Been here for over three years and they have recently changed staff. Again. Everyone is new and things started to get extremely bad. I honestly don't see a fourth year in my future. Cannot wait for my contract to be done. They have no idea what they are doing in there. You ask them simple questions, you will notice them hyperventilating for not knowing what to do. Good luck having any of the staff in the leasing office find your file in their system. ... read more

Ruth M. 

on Yelp

7 years ago

Save yourself a trip and don't bother with this property. The apartment staff is rude and will not help with your issues. I've been living here a couple months and I have already had multiple issues that needed taken care of in my home. Maintenance is slow to react and the leasing agents at the front are no help when I contact them to get in touch with the maintenance men