The Pointe at Canyon Ridge Apartments

Barbara H. 

on Yelp

10 years ago

Recently paid by credit card to online rental payment . . . transaction did not go through. Complicated payment system . . . even tried to pay via phone. You just won't believe all the extra charges applied to my rental payment. The office would not work with me even though they admit to seeing credit card setup . . . all I have to say is that I feel so ripped off!!!! 

Stacy K. 

on Yelp

11 years ago

1. Staff does not know how to communicate with their residents. They are bossy and tends to be creditors no matter how well we paid our rents on time. 2. There are lots of hidden fees. You will pay for pest control, sewer, trash for 15 dollar a month, and it will give you to right to call them for sending pest control guy. It does not mean they control the pest. The Pest control guy come only once a week, so if you have issues at your place, you need to wait. but you can call as many as you can, as many as you want, accordi... read more

Sasha F. 

on Yelp

11 years ago

Yeah this place so money hungry. I've been living here for two years. My roof leaks when it rains and I've called left messages no call returned. .....called the front office spoke with Jennifer still no one has come to fix it. I came home one night maintenance had been in my apartment not only did he leave my door opened but with the key in it. I called left a message and no one has even called to apologize or make sure nothing was missing out of my apartment. Every time you renew your lease the rent goes up for what beats ... read more

Luana C. 

on Yelp

11 years ago

I've been living here for over 6 years. It was a very good complex when I moved in, and I always loved living here. but now with the new owners, it literally sucks. First of all, its expensive for what you get. The more you renew your lease, more you have to pay. I am paying $1104 for a 2 bed/bath that I first started paying $900. They never answer the phone. And if you leave a message they never return it. They are very rude and disrespectful. The only sweet person working there right now is one guy from maintenance. The ma... read more

Buffalo B. 

on Yelp

12 years ago

Pros: Proximity to 400, nice landscaping, across the street from Kroger and a mile from Publix. Cons: Inconsiderate neighbors and guests and a property management office that is disorganized and without teeth to enforce things that are in the lease. I've lived here since it was a Post property and have seen it switch from one property management company to another since the mid-2000s. Things that you see regularly now are: 1.) trash bags being left outside of front doors or on car hoods overnight instead of being kept in... read more

Cait B. 

on Yelp

12 years ago

All I can really say about this place is that you get what you pay for... for the most part. This apartment does have a good location. It is about 15 minutes south of the North Point area, 15 minutes north of Perimeter, and about 20 minutes north of Buckhead, without having to pay the price of any of those locations. However, the actual buildings and apartments are in a serious need of a make over. I don't know when the complex was first built, but i am assuming it was before dishwashers were always installed into apartments... read more

Nicole S. 

on Yelp

13 years ago

Even if these apartments were being given away for free, we would not recommend this place for ANYONE to live! My husband and I signed a 12-month lease with this community in November 2012 but the incompetent maintenance staff, oblivious office staff, inconsiderate residents and overall deplorable living conditions are the reasons we can celled our lease early and moved out. To give some insight on our experience we have added photos to the site as well as a listing of the issues we encountered within the 6 months living in... read more

Natalie F. 

on Yelp

14 years ago

(I will post pics) Here are my views. From the outside it does not look all that great. I mean the clubhouse of course does and the front pool, but never let that fool you. Once you go through the gates(that i read have not been working since 2008 and still are not) It starts to look a little shady. The hall ways are disqusting at best. The so called community garden is apualing and none of the grills work and the so called bench swings are broken 75% of the time. They clearly make no effort for keeping the grounds cheerful.... read more

Mimi S. 

on Yelp

14 years ago

I seriously can't believe I'm the 1st to write about my experience here! Ok, I'm over it, here goes... I moved here without seeing it myself. I needed to get to ATL quickly & temporarily and this seemed to be the nicest based on pics, etc. I had a friend who helped but he was a guy & we have different ideas of what home life should be. That being said... Pros: relatively easy to get into (may even accept section 8), lots of police presence, can pay online without a fee, it has a Sandy Spring address Cons: Office mgr appea... read more