The Pointe at Canyon Ridge Apartments

Lynne E. 

on Yelp

7 years ago

Disgusting apartment complex. We moved into our apartment in July and already we've seen everything from rats to cockroaches running around outside the buildings. Multiple calls to the front office has resulted in no progress. The property manger, Veronica, gave us the splendid advice "maybe you should get some mouse traps". Gee, why didn't I think of that? Perhaps its because we pay a pest fee to the apartment complex monthly. Gross! 

Marlene L. 

on Yelp

7 years ago

Do not, and I repeat, DO NOT apply here. The apartment staff is very rude and scammed us out of our application fees. I have a strong suspicion that they do this regularly to get the company "free" money. Don't waste your time or money, there are better apartment complexes in the area 

Evelynne S. 

on Yelp

7 years ago

I moved!!! Rats literally came out of the dishwasher and ate food in my pantry. The smell of feces filled the apartment. Sadly, the company rented this apartment out multiple times without fixing it for other tenants (I have been in touch after this life altering ordeal) and then moved them out as quickly bc they did not resolve this issue. Roll the dice if you want but stay away 

Jenny P. 

on Yelp

7 years ago

I have lived at this complex since 2014. Up until this past year, I did not have many issues whatsoever. I was given a non-renewal notice in the Spring, ordering me to vacate at the end of my lease so that they could renovate all the older units. They received many complaints from residents about the non-renewal notices, so they later offered me the option of staying in my old unit. I decided to just transfer to newly renovated unit as I wanted something nicer, but I didn't want the hassle of a full move. Since then the main... read more

Princess G. 

on Yelp

7 years ago

Do not move here. They say apartments are renovated.. that's a lie. There's a wailing autistic kid who walks around the apartment complex screaming loudly (the parents don't do anything about it) and he does it for HOURS. You can Hear EVERYTHING that goes on. You will be able to hear the person above you walk and every other move they make. Sometimes I feel the roof is going to fall in any moment with how hard they stump above me. They take a month to come and fix stuff. Water bugs are present. It's not worth the money. I w... read more

Stephanie D. 

on Yelp

8 years ago

Run! Run fast! Management is terrible. Property is not maintained. Maintenance can not fix anything the first time or event the second time they come out for the same issue. These apartments are falling apart. My AC was going out and maintenance argued with me about it until it finally broke completely. The apartment complex could not fix the issue in a timely manner and refused to put me in a hotel or anywhere with working AC. My fridge also went out during this period and maintenance again argued with me that the fridge wa... read more

Keisha B. 

on Yelp

8 years ago

First let me say don't be fooled by the renovated apartment . (Its false advertising) I have just been living here for 2 weeks and in two weeks I have had so many issues like slow maintenance workers,The property is not maintained,and spider webs everywhere. Mail boxes are crappie.. my windows haven't been washed in years. No microwave.. 

Shay T. 

on Yelp

10 years ago

Erica in the leasing office has a very nasty attitude! She said to me: "lord save me from her", all because I needed them send over a rental verification form to a new apartment that I am trying to move into. She told me she is not sending out anything until I fill out the 60-day notice. I then told her this is the exact reason why I am moving because of their nasty attitudes in that leasing office. That is when Erica proceeded to tell me "lord save me from her". Save her from what? I take that as a threat! I already reporte... read more

Tammy H. 

on Yelp

10 years ago

We lived at the Pointe at Canyon Ridge apartment 8404P for several years and had trouble black mold problem in our bathroom. The black mold covered the bathroom ceiling and our shower curtain liner constantly needed changing because black mold covered it. We complain to management several times all they did was send the maintenance guy over he sprayed it with bleach then painted over the mold. The mold kept coming back and over and over again they didn't do nothing else about it.