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The Queen Baton Rouge
- Casinos
- Baton Rouge, LA
About this business
Location details
1717 River Park Blvd, Baton Rouge, LA, 70802, United States
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I had a wonderful time playing the slots yesterday and the gifts were great!
Business response:
We are thrilled to hear you enjoyed the slots and gifts! Your wonderful experience means everything to us.
I love how the dealer have patience with the ones that are just learning how to play. The waitress was making rounds no one had to call or look for them and that I love.
Business response:
We are happy to hear you appreciated our dealers' patience and attentive waitress service. Your positive experience means everything to us.
The hostess Daryl is AMAZING. Every time I come there, he makes my experience warm and welcoming. Consistently offering beverages. The atmosphere I enjoyed, because I don’t like the hype crowd. If I win I don’t like to be noticed or seen. In which people are standing all around looking. I didn’t win, but I know one day I will hit a GRAND JACPOT over $20,000. Until, I’ll keep coming and enjoying myself .
Business response:
Thank you for your wonderful feedback! We're thrilled Daryl makes your visits warm and welcoming. We appreciate your loyalty and support!
The lite area is getting better on drinks
Business response:
We are delighted to hear the drinks in Lit are improving! We appreciate your continued support.
Great time at the Queen!!!
Business response:
Thank you for sharing your experience! We're thrilled you had a great time at The Queen!
Hi, I came to pick up my gift. Only had $5 to wait & I played. I did win $140 for waiting. Always a great time when winning . I’ll see you guys tonight for a “ BIG WIN”👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽
Business response:
We greatly appreciate your win and excitement! Congratulations on turning $5 into $140. Good luck tonight!
I think it was a nice improvement from previous months. I’m grateful and I thank you all for the wonderful experience.
Business response:
We deeply cherish your feedback about the improvement. Thank you for recognizing our efforts and wonderful experience.
Yesterday was ok, but the Slots took everything away from me on Saturday and Sunday. My visit was a little better but certainly not as well as it could have been.. on a different note I would like to know why my slot play decreased May and significantly for June. Also my VIP gifts taken away. I’m a loyal customer and I’m not satisfied because I spend a lot of money.
Business response:
Hello Mrs. Payne, after conducting a review of your account, I can see where the confusion and possible frustration may be coming from. I see that, beginning in February, you started playing at Bally's Baton Rouge significantly more than you had been in the past. While Queen Baton Rouge and Bally's Baton Rouge are sister properties, our offers are calculated separately based on play at each property. Only play at Bally's is considered for Bally's offers and only play at Queen is considered for Queen offers. I can see that... read more
The servers are courteous, friendly and always checking to see if you need anything especially Raven and a very tall gentleman (sorry I don’t know his name). Everyone that we encountered were very friendly and polite (Cashiers and Player’s Club) included. We enjoyed the food and service at 1717.
Business response:
Thank you for taking the time to share your wonderful experience. We especially appreciate the callout to the cashiers and Player's Club staff, we've been working hard to provide friendly competent service with a smile :)
Frequently asked questions about The Queen Baton Rouge
How is The Queen Baton Rouge rated?
The Queen Baton Rouge has a 4.1 star rating with 5,400 reviews.
When is The Queen Baton Rouge open?
The Queen Baton Rouge is open now. It is open 24/7.