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The Queen Baton Rouge
- Casinos
- Baton Rouge, LA
About this business
Location details
1717 River Park Blvd, Baton Rouge, LA, 70802, United States
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The lite area is getting better on drinks
Business response:
We are delighted to hear the drinks in Lit are improving! We appreciate your continued support.
Great time at the Queen!!!
Business response:
Thank you for sharing your experience! We're thrilled you had a great time at The Queen!
Hi, I came to pick up my gift. Only had $5 to wait & I played. I did win $140 for waiting. Always a great time when winning . I’ll see you guys tonight for a “ BIG WIN”👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽
Business response:
We greatly appreciate your win and excitement! Congratulations on turning $5 into $140. Good luck tonight!
I think it was a nice improvement from previous months. I’m grateful and I thank you all for the wonderful experience.
Business response:
We deeply cherish your feedback about the improvement. Thank you for recognizing our efforts and wonderful experience.
Yesterday was ok, but the Slots took everything away from me on Saturday and Sunday. My visit was a little better but certainly not as well as it could have been.. on a different note I would like to know why my slot play decreased May and significantly for June. Also my VIP gifts taken away. I’m a loyal customer and I’m not satisfied because I spend a lot of money.
Business response:
Hello Mrs. Payne, after conducting a review of your account, I can see where the confusion and possible frustration may be coming from. I see that, beginning in February, you started playing at Bally's Baton Rouge significantly more than you had been in the past. While Queen Baton Rouge and Bally's Baton Rouge are sister properties, our offers are calculated separately based on play at each property. Only play at Bally's is considered for Bally's offers and only play at Queen is considered for Queen offers. I can see that... read more
The servers are courteous, friendly and always checking to see if you need anything especially Raven and a very tall gentleman (sorry I don’t know his name). Everyone that we encountered were very friendly and polite (Cashiers and Player’s Club) included. We enjoyed the food and service at 1717.
Business response:
Thank you for taking the time to share your wonderful experience. We especially appreciate the callout to the cashiers and Player's Club staff, we've been working hard to provide friendly competent service with a smile :)
Nice, friendly and clean.
Business response:
Thank you for sharing your kind words about our friendly service and clean environment!
I played for several hours and in that time there were no one offering drinks ln the area seated.
Business response:
Your input is valuable to us. We apologize for the lack of drink service during your visit, and we are taking steps to prevent this in the future. Please contact us at (225) 709-7777 to discuss your experience.
Fun filled day! Family, friends, coffee, food, free gifts & winning 💰 Bonus Buffalo slots, great customer service!!!
Business response:
We are pleased to hear about your fun-filled day with family, friends, and great wins! Your positive experience means everything.
Frequently asked questions about The Queen Baton Rouge
How is The Queen Baton Rouge rated?
The Queen Baton Rouge has a 4.1 star rating with 5,518 reviews.
When is The Queen Baton Rouge open?
The Queen Baton Rouge is open now. It is open 24/7.