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The Queen Baton Rouge
- Casinos
- Baton Rouge, LA
About this business
Location details
1717 River Park Blvd, Baton Rouge, LA, 70802, United States
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More employees required
Business response:
Thank you for your feedback, Kenneth! We are actively hiring and hope to welcome more team members to our Royal Court soon!
I love coming to the Queen.
Business response:
Thank you for your kind words, Kathy! We're thrilled to hear that you love coming to The Queen Baton Rouge. We strive to provide a memorable experience for all our guests! We hope to welcome you back soon!
The experience was good but there need to be somewhere to get a drink a cup of soda or water or coffee
Business response:
Thanks for your feedback, Allen! We appreciate it and look forward to welcoming you again soon!
1. Score on changing the 1717 menu. Better. 2. Yesterday, I had the most fun ever in the 25 years that I’ve been living here. So much fun!!! 3. The beverage service was up to snuff lol 4. You have very polite and courteous workers. 5. I don’t like long lines at the cages with only one person working. 6. All in all, I just love going to the Queen. I also liked it when that was the Hollywood.
Business response:
Hi Barbara! Thank you so much for taking the time to share this feedback with us. We're so happy you're liking the new menu at 1717 Kitchen + Cocktails and your interactions with our team! We hear your feedback about the cage and will share that feedback directly with the department. Thank you for being part of our New Reign!
Give me back all of my money I lost on that one machine. It should have been looser!!!
Business response:
We regret to learn about your experience. Please contact us at (225) 709-7777 to discuss your concerns directly.
Take to long to receive money on a jackpot
Business response:
We are glad to hear from you. We understand jackpot payment delays are frustrating. Please contact us at (225) 709-7777 to discuss this matter.
Loosening The Machines
Business response:
Apologies for any inconvenience with the machines. Please contact us at (225) 709-7777 to discuss this issue.
I’m very unhappy about my visits to Queen. First of all, I spend a lot of money there, however, I find it very hard to understand how people can come in for the first time and get a Jackpot or several. I’m not pleased with the decrease in my slot play. Even though I don’t win with it I earned it. So to keep from being disappointed I decided it’s best for me to play somewhere else from now on.
Business response:
We’re sorry to hear you’ve been feeling disappointed during your visits. We truly appreciate your loyalty and the time you spend playing with us. It’s important to remember that slot machines are completely random, so jackpots can happen to any player at any time, regardless of how long they’ve been playing. We know it can be frustrating when it feels like the wins aren’t coming your way, but the outcomes are based entirely on chance. We hope you’ll consider giving us another try in the future — we’d love the chance to make ... read more
Get Baccarat tables raise the blackjack limit from 1000 to 2500 ! Put a buffet in there have blackjack tournaments it’s so much more I can say.
Business response:
Thank you for taking the time to share your thoughts with us! We’re excited to let you know that Baccarat will be arriving at The Queen very soon. Regarding the Blackjack limit increase, please contact us before your next visit — we’d be happy to see if an adjustment can be made for you. We also appreciate your ideas about adding a buffet and hosting Blackjack tournaments. Our team is always exploring new ways to enhance the guest experience, and feedback like yours helps us plan for the future. Thank you again for your sug... read more
Frequently asked questions about The Queen Baton Rouge
How is The Queen Baton Rouge rated?
The Queen Baton Rouge has a 4.1 star rating with 4,896 reviews.
When is The Queen Baton Rouge open?
The Queen Baton Rouge is open now. It is open 24/7.