This profile has been claimed by the business owner or representative.
The Queen Baton Rouge
- Casinos
- Baton Rouge, LA
About this business
Location details
1717 River Park Blvd, Baton Rouge, LA, 70802, United States
Get directions
By letting me win larger jackpot
Business response:
Your concerns are noted. For assistance with gaming concerns, please contact us at (225) 709-7777.
Well, I can’t win all the time!
Business response:
Apologies for any inconvenience. We understand gaming outcomes vary. Please contact us at (225) 709-7777 to discuss your experience.
No cocktail waitress the whole time I was there
Business response:
We apologize for falling short with no cocktail waitress available during your visit. Please contact us at (225) 709-7777 to discuss this experience.
No one came around often for drinks and when machines problems occur you have to get up and try to locate one and the same for payoffs.
Business response:
Thank you for sharing your experience with us. We’re so sorry to hear that you had trouble getting assistance for drinks and machine issues — that’s definitely not the level of service we want to provide.
Not good i spent money like everyone else never received offer i alway have to earn 500 point and all that stuff you can go Walmart and 20.00 than loose 250.00 dollar for those little oh gift the only people benefit those people you give nice gift to.
Business response:
We understand your frustration. While some offers have specific requirements, we strive to provide a variety of promotions and giveaways that all guests can enjoy. We appreciate your input and hope you’ll continue to take advantage of the many ways to play and win at The Queen. Please contact us at (225) 709-7777 to discuss your experience.
Took all my money
Business response:
We’re sorry luck wasn’t on your side this time. We hope the fun, energy, and great vibes made it worth the visit. Sending you good luck for your next trip to The Queen!
I had a good day. I just can’t enjoy myself when you have people following behind you and drop a quarter in the slot and win a jackpot. There is no people working that you can say watch my machine until I go to the restroom or get some change. Other than that You’ll did okay!!!!!
Business response:
We appreciate your feedback and we’re working hard on staffing to make sure you feel taken care of during your visits. We’re glad to hear you still had a good day, and we understand how frustrating those moments can be. Thank you for sharing your experience with us — we’ll keep working to make it better each time you come in!
Not good. I gave you back what I won the day before.
Business response:
We are sorry to hear about your experience. We understand your disappointment and take your feedback seriously.
Treat everyone fairly. The poor piss excuse they give about not getting the Friday gifts.to all diamond players, when we clearly spending plenty of money to continue to be elite. They might not tally the points all the time. This is not a livelihood where you have to spend all your money to get the inexpensive gifts. You really need a restaurant open on Fridays for people that get here by 7pm. 1717 is always close or out of just about everything.. Wednesday the 13th they said all they had to order was salad and pizza and thi... read more
Business response:
Thanks for sharing your feedback with us. I’ve passed your concerns along to the appropriate team so they can take a closer look. In the meantime, we’d like the chance to talk with you directly — please give us a call at (225) 709-7777 so we can follow up with you.
Frequently asked questions about The Queen Baton Rouge
How is The Queen Baton Rouge rated?
The Queen Baton Rouge has a 4.1 star rating with 4,896 reviews.
When is The Queen Baton Rouge open?
The Queen Baton Rouge is open now. It is open 24/7.