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The Residence at South Windsor Farms
- Assisted Living Facilities
- South Windsor, CT
About this business
Location details
200 Deming St, South Windsor, CT, 06074, United States
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My tour of this community was a good one. The community looked well-kept. From what I saw everything appeared to be neat and tidy. The staff that I came across was kind and courteous. This is a nice community, everybody was very nice. It was a good experience.
I toured six other facilities as I was looking for a suitable residence for my Mom to move to as she required a higher level of supportive care than the independent living facility that she presently resided in. She was becoming increasingly anxious, confused and isolated and was not herself. Kindly note, Senior Care is a booming industry and is extremely competitive where you often feel like you are on a used car lot (Beware of up sells and statements that seem to good to be true). Be advised that those facilities not meeti... read more
At The Residence at South Windsor Farms there is nothing that I have seen that needs improving. I honestly think that my mom is better being at this facility than before she got there. She is brighter and more focused. They are doing an excellent job at this facility.
This facility is very impressive. It is brand new so everything is clean and modern. The food is good and the open dining arrrangement (any meal you want any time of day) is a plus. The staff was friendly and attentive. The apartments are very good size and bright and cheery. The only drawback is the cost, which is rather high for someone of limited means as my mother.
It's a good facility. Everyone is very good there. Being brand new they are still working out some of the kinks. Overall it has been a very good experience. The meals are very good. The facility is always very clean and well kept. There are no odors. The staff is very helpful and accommodating. Everyone is friendly and welcoming. They do a pretty good job at taking care of my loved one. This is a nice place.
Audrey was absolutely wonderful! This being the younger of all the establishment had some charming pluses. It was very clean (immaculate), the staff was kind, attentive to patients and made eye-to-eye contact. I found dinner to be outstanding and knowing that all meals are made to order from 7 am to 7 pm was a plus for them as well.
I was at the residence and South Windsor farms for 2 or 3 months. The residence is very expensive though that is why I moved to the villages. The Residence - if I didn't have the experience with [name removed] and [name removed] which was a bad experience. I for am waiting for an answer from coporate. Depending on my answer from corporate I would say as far as everything else goes in the residence I would give them a four but regarding this problem I had I would give them a two and if they report nothing to me I would give t... read more
Business response:
Thank you for sharing your thoughts. We're pleased to know you found many aspects of the community to be positive, and we hope you're settling in well and enjoying your new home at The Villages. We wish you all the best in this next chapter.
We moved my mom into assisted living and she loved it for a few months. The building is on the small side which was what my mom liked about it. Beautiful grounds and interior. Very well kept up, the food is amazing and staff were kind. They told us there was a "transitional" program/activities once residents showed signs of dementia. There was no program. Another issue for us was the high turnover of nursing staff. We had to move her due to declining cognitive function and lack of staff to attend to her in the assisted livin... read more
Business response:
Thank you for your kind thoughts. We are very sorry that you did not find our transitional programming to be sufficient--most of it exists within the S.H.I.E.L.D. program, which is designed to promote optimal cognitive and physical health. While we have been fully staffed, it is true that some residents need more one-on-one attention. Our Assisted Living environment is designed to balance care with individual independence, which is not for everyone. Our Reflections Memory Care neighborhood provides higher staffing ratios for... read more
My loved one was a resident at The Residence at South Windsor Farms. In Memory Care, the residents are not presented with the extensive meal choices and are only offered 2 specials. My loved one had multiple falls and trips to the ER for them. The staff offered no suggestions to help minimize falls. I was also told that they have a 24 hour nurse, which was not the case during our experience.
Frequently asked questions about The Residence at South Windsor Farms
How is The Residence at South Windsor Farms rated?
The Residence at South Windsor Farms has a 4.5 star rating with 133 reviews.
When is The Residence at South Windsor Farms open?
The Residence at South Windsor Farms is open now. It is open 24/7.