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The Residences on McGinnis Ferry Apartments
- Apartments
- Suwanee, GA
About this business
Location details
4021 McGinnis Ferry Rd, Suwanee, GA, 30024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was a... (Verified Renter) This was a simple repair and not sure why it took 7 days....
Business response:
Thank you for your review response. We strive to provide the best possible living environment for our residents. We apologize that your recent maintenance concerns were not completed within a timely manner. We thank you for your candor and we will utilize your comments to improve our customer experiences. Please let us know if you need any additional help moving forward. Thank you again for your feedback and please remember if you have any questions or concerns, please contact us. All the best, Teresa Community M... read more
It is in... (Verified Renter) It is in a great spot and I feel very safe.
Business response:
Hello and thanks for your kind words! We are so pleased to hear you are enjoying your home here and are being provided great service from our team. Please let us know if you ever have any questions.
The exterior of... (Verified Renter) The exterior of the buildings opposite of the leasing office is a little dated and could use renovations that match the interior. The same could be said for the gym which is not at the leasing office and is underground which is not very safe. Otherwise, the area is lovely and so are the apartments.
Business response:
Thank you so much for taking the time to review us. We appreciate the valuable information given. Here at Residences on McGinnis Ferry, we take all feedback seriously and we would love to further discuss your suggestions. Please reach out to us at Residences@SteadfastLiving.com or 770.945.6261 so we may set a time to meet with you. Again, thank you for your feedback and we hope to speak with you soon.
Very clean with... (Verified Renter) Very clean with a respectful service and maintenance staff!! Keep up the good work!
Business response:
Hello and thank you so much for taking the time to provide us with a review! We are so pleased to know you are enjoying your home here and have been receiving great service from our team! We are always here to help so please do not hesitate to reach out.
I have had... (Verified Renter) I have had such a good experience with every single person who works here. Everyone is so kind and understanding.
Business response:
Thank you so much for taking the time in providing us with a review. We take pride in providing a community one that our residents are happy to call home. Customer service is very important to us, so it means a great deal to know you are satisfied with our team's hard work. This valuable information given will help us to improve our business practices. If you have any questions at all, please do not hesitate to ask us in the leasing office.
The property is... (Verified Renter) The property is well kept and I feel safe living here.
Business response:
Thank you so much for taking the time to provide us with a review. We take pride in our community and we are so happy to see you love it as much as we do. Customer service is very important to us, so it means a great deal to know you are satisfied with our team's hard work. This valuable information given will help us to improve our business practices. If you have any questions at all, please do not hesitate to ask us in the leasing office.
The office staff... (Verified Renter) The office staff is very professional and friendly and the leasing manager Keileah is outstanding. She met all of my needs concerning my apartment search and was very professional.
Business response:
Thank you for taking time to provide a review of Residences on McGinnis Ferry. We are pleased that you have chosen to make our community your home and to be recognized with five stars. We are very happy that you are enjoying the amenities. At Residences on McGinnis Ferry we strive to deliver an exemplary living experience for our residents at every property, every day. We also hope that you plan to stay at the Residences for a long time!
Janelle was very... (Verified Renter) Janelle was very helpful and explained everything very well. She helped me even after the office was closed on a Friday. It showed true dedication to her tenants and her job.
Business response:
Thank you so much for taking the time in providing us with a review. We are so happy to hear Hanelle has been so helpful to you and made your experience great! If you have any questions at all, please do not hesitate to ask us in the leasing office.
They have more... (Verified Renter) They have more than most other complexes and the staff are just over the top friendly and it is wonderful.
Business response:
Thank you so much for this outstanding review. We strive for 100% satisfaction, and it is great to see you had such a positive experience at the Residences on McGinnis Ferry. Thank you so much again for your feedback! We hope you have a great day!
Frequently asked questions about The Residences on McGinnis Ferry Apartments
How is The Residences on McGinnis Ferry Apartments rated?
The Residences on McGinnis Ferry Apartments has a 4.3 star rating with 764 reviews.
When is The Residences on McGinnis Ferry Apartments open?
The Residences on McGinnis Ferry Apartments is closed now. It will open at 10:00 a.m.