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The Residences on McGinnis Ferry Apartments

4.3

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Location details

4021 McGinnis Ferry Rd, Suwanee, GA, 30024, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.3764 reviews
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staysh j.'s profile image
staysh j. 
8 months ago

Not Good Upkeep The property is not maintained well at all, always trash in walkways and stairs - the valet trash company leave scraps of trash throughout the breezeways and seems there is no grounds person that comes through to pickup property. which is disappointing that we have to pay for a trash service that leaves our living quarters in poor condition -trash and spilled liquid that trails through the walkways and down the stairs and the property has yet to pressure wash the grounds to at least help the situation. I'm em... read more

Business response:

Hello, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, Please give us a call at (855) 444-6903 at your earliest convenience. Thank you. 

Jennifer A.'s profile image
Jennifer A. 
4 years ago

Don’t move here! Community is going downhill fast. Trashy with broken down cars in the lots, trash throughout the stairwells, ridiculous trash fees when the trash is constantly overflowing and left outside apartment doors, incredibly noisy, disrespectful tenants. Management not truthful. Much nicer communities in the area to move to. 

Business response:

Good afternoon. We request for you to call and speak with the property manager about your concerns. As stated prior, we tow any inoperable cars here in our community. Valet Living is a community wide service implemented for the community to ensure we are looking our very best. If you have further concerns, please call us at 770.945.6261. Christy Maxwell, Property Manager 

Sharon L.'s profile image
Sharon L. 
4 years ago

It is a... (Verified Renter) It is a lot of money for apartments this old. The windows, walls, and plumbing is old and you can see it and hear it. 

Michael W.'s profile image
Michael W. 
4 years ago

Gate broke, not secure, 30% rent increase! Where do I start: Guest gate broke for six months. 30% rent increase. Police presence. Cockroaches in and around units. Uncaring staff. Glad to have moved! Honest opinion- beware! 

Business response:

Thank you for your review. We hope you have transitioned well to your new home. The staff truly cares about the needs of each resident. If you have a specific concern you would like to address with the manager, we invite you to contact Christy Maxwell at 770.945.6261. 

Sharon L.'s profile image
Sharon L. 
4 years ago

I would recommend... (Verified Renter) I would recommend it because the apartments are pretty and the balconies are lovely. Also, the office personnel are professional and friendly. I would not recommend it because reasons stated above (dog waste and high rent). 

Nikki N.'s profile image
Nikki N. 
4 years ago

There are better places in Suwanee to rent I rented from The Residences for 2 years. It was great in the beginning. I enjoyed living there and had good neighbors. All of that changed in late 2019. New people moved in and things got less peaceful from there on out. Two key events worth highlighting. One is that there was a murder of an 18 yr old boy just a few doors down from my unit. After this happened, the mgmt did nothing to secure the property except put up a couple “no trespassing” signs. My unit faced a wooded area tha... read more

Business response:

Hello Nikki. Thank you for your review. We appreciate you sharing your experience and know that we value and appreciate our residents and their feedback. At your convenience, we would be happy to address your issues and concerns. Thank you again, and we apologize for your overall experience. 

Sharon L.'s profile image
Sharon L. 
5 years ago

I would recommend... (Verified Renter) I would recommend this apartment community; however, I was suggest that my friends/family be cautious of who they live around. Our neighbors above us continue to stomp & run extremely late at night. Even after addressing the situation politely, the noise level from our neighbors hasn't changed. Additionally, I smell marijuana near other buildings & in our bathroom almost every night. 

Business response:

Thank you for the review! Please reach out to us in the office and we will be happy to assist you with your neighbors to come to a solution. 

Shawn D.'s profile image
Shawn D. 
5 years ago

The units are... (Verified Renter) The units are a little older and darker. No covered parking and garages are a bit expensive. Like the rest! 

Business response:

Thank you for your review! We are lucky to have you with us. If you need anything, reach out to us at the office. Christy 

Shawn D.'s profile image
Shawn D. 
6 years ago

This has been... (Verified Renter) This has been my home for 15 years now , i obviously love it !!! Schools are good , Terese is so kind, fair and SMART !!!! i love Taylor as she really does get it right if you need help or such ... every one love Taylor... Marlon is Un acceptable .His negative behavior & loud ,nasty attitude are disgusting.I did report this but not all , so flusterd I didnt disclose all that had happened . I love love living here but the office is no good .Marlon was intimadating and mad my cry right in fro... read more

Business response:

Thank you for your 5 star review! Wow, 15 years. We are happy to have you as our valued resident. 

Frequently asked questions about The Residences on McGinnis Ferry Apartments

How is The Residences on McGinnis Ferry Apartments rated?

The Residences on McGinnis Ferry Apartments has a 4.3 star rating with 764 reviews. 

When is The Residences on McGinnis Ferry Apartments open?

The Residences on McGinnis Ferry Apartments is open now. It will close at 5:00 p.m.