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The Residences on McGinnis Ferry Apartments

4.3

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Location details

4021 McGinnis Ferry Rd, Suwanee, GA, 30024, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.3764 reviews
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Shawn D.'s profile image
Shawn D. 
6 years ago

I wish the... (Verified Renter) I wish the security gate worked better on the B side. 

Business response:

Hello, Thank you for your feedback. The gates are up and running so you should no longer be encountering any issues. If you need anything, please reach out to us in the leasing office, We are always here to help! 

Shawn D.'s profile image
Shawn D. 
6 years ago

The gate for... (Verified Renter) The gate for security only works about half the time, wish it was better. 

Business response:

Hi. Thank you for your feedback. The gates are up and running so you should no longer be experiencing any issues. Please be sure to let us know if there is anything you need in the future. 

Shawn D.'s profile image
Shawn D. 
7 years ago

I think the... (Verified Renter) I think the apartment was nice and the grounds were great. But I did not have a sense of community and the floor issue in that important was very troubling. 

Business response:

Thank you for taking the time to share your experience with us. Our team is committed to providing the best living and customer service experience possible and would love the opportunity to speak with you further about what we can do to make your experience a more positive and enjoyable one. Please reach out to the Management Office at your earliest convenience. Again, we appreciate your feedback, and look forward to hearing from you. 

Shawn D.'s profile image
Shawn D. 
7 years ago

The rent seems... (Verified Renter) The rent seems overpriced, too many waterbugs and for the price it would seem like there would be a garage, upstairs balcony, weekly aerobics/yoga instructor (when I first moved here there was) or a community garden (other places offer this for fresh fruits and vegetables). 

Business response:

Thank you for your feedback. Our team is committed to providing the best living and customer service experience possible and would love the opportunity to speak with you further about what we can do to make your experience a more positive and enjoyable one. Please reach out to the Management Office at your earliest convenience. Again, we appreciate your feedback, and look forward to hearing from you. 

Shawn D.'s profile image
Shawn D. 
7 years ago

The gates are... (Verified Renter) The gates are not properly working and that can pose security problems. 

Business response:

Thank you so much for taking the time to review us. We appreciate the valuable information given. Here at Residences on McGinnis Ferry, we take all feedback seriously. We would like to talk with you more about your experience with our community and team. Please reach out to us at 770.945.6261 or Residences@SteadfastLiving.com so we may set a time to discuss. Again, thank you for your feedback and we hope to speak with you soon. 

Shawn D.'s profile image
Shawn D. 
7 years ago

New gate barriers... (Verified Renter) New gate barriers are awful!!!! There is not a need to make it difficult to enter the property. Eliminate the new barriers. They are nothing but a nuisance. 

Business response:

Thank you for taking the time to share your experience with us. Our team is committed to providing the best living and customer service experience possible and would love the opportunity to speak with you further about what we can do to make your experience a more positive and enjoyable one. Please reach out to the Management Office at your earliest convenience. Again, we appreciate your feedback, and look forward to hearing from you. 

Shawn D.'s profile image
Shawn D. 
7 years ago

it took a... (Verified Renter) it took a very long time to be able to view the apartment that i would move into. Also after we had agreed on an apartment and date we were called a week before move in and told our apartment would not be available causing unneeded us much stress! they were able to get the place ready on time afterall 

Business response:

Hi, we appreciate your positive review about your recent experience with us! It is our goal to make your move as smooth and easy as possible. We are also very pleased to hear that you are enjoying our beautiful amenities at The Residences on McGinnis Ferry. Should you have any questions or inquiries, please feel free to stop by at our leasing center and we will be happy to assist you. 

Shawn D.'s profile image
Shawn D. 
7 years ago

The rent amount... (Verified Renter) The rent amount is too high. To pay pet rent in addition to a pet deposit is rediculious. 

Business response:

Hi, we appreciate your review about your recent experience with us! It is our goal to make sure you are pleased and enjoying our beautiful amenities at The Residences on McGinnis Ferry. Should you have any questions or inquiries, please feel free to stop by at our leasing center and we will be happy to assist you. 

Shawn D.'s profile image
Shawn D. 
7 years ago

Personnel polite and... (Verified Renter) Personnel polite and courteous. Always helpful when ask for assistance. The major problem I have is security gate is never working. Seems to always be open. I moved here for safety and because of this I don?t feel like I have any. 

Business response:

Thank you for your review. We are so happy you love the community as much as we do and we will be sure to look into any issues that may be occuring with the gate. If you need anything, please do not hesitate to contact us. Again, thank you for your feedback and we truly appreciate you calling The Residences on McGinnis Ferry your home. 

Frequently asked questions about The Residences on McGinnis Ferry Apartments

How is The Residences on McGinnis Ferry Apartments rated?

The Residences on McGinnis Ferry Apartments has a 4.3 star rating with 764 reviews. 

When is The Residences on McGinnis Ferry Apartments open?

The Residences on McGinnis Ferry Apartments is open now. It will close at 5:00 p.m.